Please note: Benefits and perks may vary based on role and location. For full details of the benefits associated with this position, please refer to the information at the bottom of the Job Description

Job title: Senior QA Technician (Nights)

Department: Technical

Salary: A competitive salary is available plus great company benefits 

Location: Little HQ, Park Royal

Hours: Monday – Friday, 40 hours per week

Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine - soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour.

Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010.  The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service.

Little Moons has rapidly established mochi, and snacking ice cream, across Europe. In 2024 we generated more than £60m revenue, and in 2025 we continue to drive towards double digit growth. We are also now a Certified B Corporation, which reflects our strong commitment to balancing profit and purpose. This certification means we are part of a global community of businesses that meet high standards of social and environmental impact, reinforcing our dedication to making a meaningful difference.

We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people - smart, passionate, interesting, and funny - who work hard to support and live our values, all the while keeping our mission in our forethoughts.

The Role:

We are looking for a detail‑driven Senior QA Technician to help safeguard Food Safety, Quality and Health & Safety standards across our site. Reporting to the Senior QA Manager, you’ll champion GMP, monitor procedures and CCPs, and review daily production records to keep everything audit‑ready. You’ll use site data to give clear, practical advice to Technical and Operations leaders, and when something’s off‑spec, you’ll own the non‑conformance process-investigating root causes and guiding corrective actions. If you enjoy partnering with Manufacturing, Engineering and Technical teams, turning insights into decisions, and lifting product and process quality every day, this role is a great fit.

Key Responsibilities:

• Understand, observe, and ensure compliance with Food Safety, Quality, and Health & Safety rules, promoting a safe working environment for self and others.

• Monitor operational procedures, guidelines, and GMP, advising Manufacturing, Engineering, and Technical management where products or activities fall outside defined parameters or where improvements can be made.

• Evaluate site data and provide informed advice to Technical and Operations Management to support sound business decisions.

• Take full responsibility for actioning non-conforming products in line with company procedures, including root cause investigation.

• Review production and Critical Control Point (CCP) paperwork daily to ensure accuracy and compliance.

• Contribute to the Brighter Future Sustainability Strategy and company's linked OKRs. Support your function and any direct report(s) to contribute too.

Essential Requirements:

• Experience in QA role within food manufacturing and a strong interest in quality assurance

• Knowledge of HACCP principles and their application within a manufacturing environment.

• Strong analysis skills with attention to detail and accuracy in data recording

• Excellent organisational skills with the ability to manage multiple tasks efficiently.

• Ability to work independently as well as part of a team in a fast-paced environment.

• Strong English speaking skill

• Confident communicator who can liaise effectively with colleagues across all departments

• Good written and verbal communication skills

• Enthusiastic, self-motivated and flexible attitude

• IT literate with working knowledge of Microsoft Office

Some of the benefits of working here include:

Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.

We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:

👩🏽‍⚕️ Medicash, Private Health Scheme & Life Insurance

🍼 Enhanced Baby Leave – new parents are entitled to sixteen weeks off on full pay during the child’s first year of life (available to team members who have worked for Little Moons for one year at Week 26 of pregnancy)

🧠 Mental Health Support – we partner with Health Assured to provide remote emotional support to team members

😁 Discretionary Annual Bonus based on company performance

❤️ Respect, Trust, and Honesty – personal and professional maturity is important to us, and we keep each other honest

☀️ Your Holidays – 33 days annual leave

😎 Additional Days Off with long service

🎂 Your Birthday Off

🌍 Team Volunteer Days

🚲 Cycle to Work Scheme

To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.

Our approach to diversity is simple - it’s about embracing everyone, and everyone is welcome at Little Moons.   We are committed to welcoming everyone, regardless of gender identity, orientation or expression.   We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, brings diversity of thought, and connects us closer to our customers and the communities we serve.

All applicants must have the right to work in the United Kingdom.