About Us

The Money and Mental Health Policy Institute is working for a world in which the vicious cycle of money and mental health problems is broken, so that we all have an equal chance of financial security, regardless of our mental health, and everyone’s mental health can flourish, regardless of their financial circumstances. We aim to be a world-class centre of expertise, but we don’t produce research to just sit on shelves. We develop practical policy and solutions, working in partnership with those providing services, those who shape them, and those using them, to find out what really works. We campaign, build, test and innovate until our research leads to real change. 

Our research has uncovered how challenging it can be for people with mental health problems to engage with essential services like banks, energy, water and telecoms providers. For anyone struggling with their mental health, making phone calls, opening post or navigating complex online forms can be an almost impossible task. As a result, many people with mental health problems are left unable to effectively use these services and this can lead to worse financial outcomes. Many firms already rightly make adjustments for people with physical or sensory conditions - now it’s time they do the same for people with mental health problems.

The role

We are looking for a Strategic Partnerships Officer or a Senior Strategic Partnerships Officer to join our Mental Health Accessible team to help us secure and deliver more partnerships with essential service providers to improve their accessibility for people with mental health problems.  The successful candidate will:

• Work with the Head of Strategic Partnerships and the External Affairs Team to increase the visibility of Mental Health Accessible and our partnerships externally, including attending events and networking

• Work with the Head of Strategic Partnerships to develop (Senior Officer level) / support with the development of (Officer level) the business pipeline, ensuring we are strengthening relationships and knowing when to make the next approach 

• Report on the pipeline so we can demonstrate our new business progress and make financial projections

• Support the Head of Finance and Operations to create new client contracts ensuring that the terms of partnership are well represented contractually

• Work closely with our policy researchers to build an understanding of the Mental Health Accessible assessment process, so that you can articulate the methodology to firms in new business discussions

• Develop and maintain a strong understanding of key regulatory guidance and know when to seek out greater detail from our research and policy team, so you and the Head of Strategic Partnerships can competently engage with compliance counterparts at firms

• Manage (Senior Officer level) / support with (Officer level) the delivery of key partnerships, ensuring that assessment processes are well planned and all those involved are clear on their actions and deadlines

• Be comfortable working in cross-organisational project teams, working with contractors and delegating work both up and (Senior Officer level) down

• Maintain excellent file management for both clients and prospects, ensuring meeting notes are stored and relationship history is clear

• Support the Head of Strategic Partnerships with ideation and product development

Person specification

Experience, qualifications, skills and abilities

Essential

• Driven to create meaningful change, and passion for tackling the link between money and mental health problems

• (Senior Officer level only) Demonstrable track record of establishing or growing new partnerships 

• An excellent relationship builder and experience of managing external relationships

• The ability to influence others through writing, in meetings and through formal pitches

• Commercially minded, understanding business drivers for companies

• Willing to get stuck in - we’re a small team, and that means doing everything from participating in pitches (and leading them, at Senior Officer level) to booking train tickets

• Extremely organised, with a proven ability to successfully plan and manage complex projects within deadlines

• Enjoy working as part of a team and cross organisationally

• A willingness to learn about mental health problems and empathy and the ability to work effectively with people who may be vulnerable
  

Desirable

• Knowledge of mental health problems and how they can affect how people interact with services

• An understanding of financial inclusion and financial vulnerability 

• An understanding of the operations of essential services firms and existing networks within these markets

• (Senior Officer level only) Experience of managing and developing a new business pipeline

• (Senior Officer level only) Experience of commercial negotiations

• Knowledge of the regulatory and policy environment in essential services markets

Ultimately, we’re looking for a quick learner who is ambitious and motivated by changing lives.

 Terms and Conditions

• Reporting to: Head of Strategic Partnerships

• Staff supervised: none

• Annual Gross Salary: £37k FTE Senior Officer level / £29.5k FTE Officer level

• Location: Money and Mental Health’s central London office OR suitable for a home-worker who is able to travel to London on a regular basis

• The role will require travelling in the UK from time to time for potential client visits

• Hours: Both full time and part-time applicants considered, at a minimum of four days per week. Further information available at interview stage.

• Contract type: Permanent

• Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays. (Annual leave is pro rata for part time employees)

• Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.

• Other benefits: 

  • Enhanced maternity/paternity/parental and adoption leave: All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks

  • An Employee Assistance Programme

  • Cycle To Work Scheme (up to £1000 loan for bike)

  • Season Ticket Loan Scheme

  • Annual training budget of £500, subject to the financial health of the Charity

  • The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.

We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.

Closing date: Thursday 1st December (by 6pm)

Interviews: In the week commencing 5th December

We are committed to doing what we can do to remove unconscious bias from our recruitment process. To help us do this we use a platform called Be Applied. This allows us to blind review applications without seeing details such as names and education details. You will still need to upload a CV but this will only be considered if you score well enough on the blind review. 

If you require any reasonable adjustments to be able to access any part of this process please do let us know by emailing contact@moneyandmentalhealth.org.