Consultant - Experienced Hire Role

The PSC is looking for experienced hires for consulting roles at Consultant and Senior Consultant levels.

About The PSC

We exist to improve public services, for organisations, society and individuals. The PSC, formerly 2020 Delivery, is a team of public service consultants united by the belief that better public services are the key to a stronger society. Dedicated to the sector, we work closely and collaboratively with ambitious leaders and teams to solve complex challenges and deliver high-value change. Our expertise has been recognised by the Financial Times, The Economist, The Guardian, and the Health Service Journal.

Our team has deep expertise across performance, digital and strategy. For the past decade and a half we've been recognised for working with leaders in public services to tackle the knotty problems and make changes that last. We thrive on a challenge, we get our hands dirty and we're committed to delivering meaningful change that matters, to individuals, and society.

 Experienced hires will have worked in a minimum of one graduate level job post-university before applying to us. Your skills and experience determine the level of seniority you’d join at, according to the role you’d play in a client-facing team.


What’s the role like?

Working closely with directors, our consultants conduct and lead many of the aspects of our client-facing project work (for example, data collection and analysis, and collaborative problem-solving with the client), and often manage client team members.

As an experienced hire, expect to join a project straight away and quickly get up to speed with sector or functional skills that may be new to you. We expect our consultants to work autonomously, managing their own work and prioritising a range of demands. You’ll be a great people person who can work effectively with a wide range of team members, client staff and service users.


Skills and experience we are looking for:

  • Analytical mindset

  • Self-starting personality type

  • Friendly and collaborative approach which helps our clients achieve lasting change

  • Track record of problem-solving and impact, through roles in consultancy, public services or industry

  • Interest in public services

  • Experience in delivering successful business cases using the HMT 5 case model

  • and/or advanced data science/analytical capabilities – e.g., R, Python, PowerBI and Excel, including using large/complex data sets to solve specific strategic and operational problems, and strong statistical understanding and application of techniques


We are also interested in experience you have of:

  • Strategic problem-solving methodologies

  • Continuous improvement methodologies

  • Project and programme management

  • Change management and influencing skills

  • Using analytical tools such as Microsoft Excel and Python

The application process: there are three stages to the application, so read the details below carefully and prepare your responses before proceeding:

In the first stage of the application you are asked to provide us with your contact information and a copy of your CV.

The second stage is a timed test. This multiple choice 'Problem Solving Test' asks you 20 questions typical of the type of work we do for clients, testing numerical and analytical ability through a case study. It's the best way we've found to help you understand the work we do and to help us to gauge your ability to do the job well. There are a few things to note:

  • During the test you cannot use the 'back' and 'forward' navigation in the browser window. If you do, your responses will be lost.

  • Some questions are easier than others, most of them require you to look at data in tables and charts, so work through them carefully, but keep an eye on the timer. You can find some example questions on our website at

  • Answers are required to all questions. They are multiple choice, so if you don't know the answer, make your best guess.

  • Unfortunately if you lose internet connection during the test, you'll need to start again.

  • You may wish to have a pen & paper and a calculator handy.

  • You have one hour to complete this test. When the timer runs out your entries will no longer be scored, so you should input your best guess in order to be allowed to continue to the next stage.

For the third (and final) stage in the application we'd like you to tell us why you would be a great member of our team, so we'll ask you to respond to three questions which are shown below. Each answer is limited to 250 words. You can save and revisit your answers as many times as you like before submitting your complete application.

Finally, we appreciate the time that goes into your application, we will be in touch as soon as we can. If you haven’t heard from us within two weeks of submitting your application, do drop us an email to check in:

In order to process your application we will need to collect some personal data about you - rest assured we will handle your data with care and only use it for the purposes of assessing your application and auditing our recruitment process. For full details, please see our Privacy Policy:

Role posted - 2020-07-10T11:07:33Z 12:07pm, 10th Jul 2020 BST