Mentor Coordinator

Unreasonable Group

  • Team: Global Community Team
  • Salary: Starting base salary range: $60,000 - $75,000
  • Location: Remote, but ideally located in UK/Europe time zone
  • Closing: 5:00pm, 24th Nov 2021 EST

Job Description

At Unreasonable, we believe entrepreneurial-led businesses building rapidly scalable solutions are the greatest untapped resource for solving the most significant social and environmental challenges of our time. Every day, our team strives to give the entrepreneurs we work with an unfair advantage to succeed. We do this by connecting them with our networks of mentors, investors, business leaders, and policymakers that can help them drive impact and scale their businesses faster. Today, the over 250 CEO’s in the Unreasonable Fellowship have raised more than $7.2B in financing, generated more than $5.5B in revenue, and are measurably impacting the lives of more than 730 million individuals in nearly every country and territory worldwide.

From luminaries to Nobel Laureates and renowned business leaders, we are privileged to partner with our community of 930 Unreasonable Mentors. We are now seeking a second Coordinator to join our Global Community Team to work side-by-side with our current Mentor Coordinator, and with guidance and support from our Senior Director of Global Community, to curate and foster the engagement of our fast-growing, impactful global community of mentors. The Global Community Team is charged with leading the facilitation and delivery of our signature virtual and in-person events and providing ongoing value to our Fellows (entrepreneurs) – essentially rallying, facilitating, and supporting the whole of our global network (i.e. Mentors and Fellows) on a 1-to-many basis. 

For this position, we’re looking for someone with clear and thorough communication skills, strong organizational skills, confidence in liaising across a variety of stakeholders, and with a heightened attention to detail. This is an exciting, multi-faceted role balancing a variety of responsibilities, asking one to operate in support of the team, but also lead with confidence and ease to ensure the team operates as a well-oiled machine. This role within this team is at the heart of Unreasonable, designed to masterfully organize the core of Unreasonable’s service and value. Our greatest asset as an organization is the quality of our community, and this is a unique opportunity to join the team tasked with designing and delivering that value and learning from our community’s feedback on an ongoing basis. This position will work across global time zones, and when travel returns safely, may require domestic and international travel several times a year. 

RESPONSIBILITIES

  • Collaborate with your Mentor Coordinator teammate and the Tech team to create a process that clearly articulates who is currently in the community, supported by an accessible, browsable system to digest this data over time. 

  • Conduct regular research into what Mentors would be most suitable to support our Fellows, based on Fellow key needs and/or for curated “Braintrusts” (i.e. invitation-only and highly facilitated ideation sessions, all in support of solving key issues faced by our Fellows). 

  • Where relevant and possible, support the process of bringing new Mentors into our community to address these key needs for our Fellows (note: this happens via introductions made to us by other Unreasonable teammates or via current Mentors, or it could happen by doing research and reaching out for cold introductions). As part of this, define processes for a targeted approach to recruiting which focuses on the hitting and maintaining of our diversity goals.

  • In tandem with your fellow Mentor Coordinator teammate, lead or co-lead the coordination and participation of our global Mentor community in a variety of initiatives, with support from various teammates, which includes:

    • Drafting and organizing templated communications and serve as the point of contact for their program participation

    • Creating and updating profiles in our proprietary digital platform “Unreasonable.App”

    • Designing and facilitating mentor-only sessions in each program

    • Extending invitations to select participants and tracking their responses, following up and coordinating their participation in key events, such as our signature “Braintrust” 

    • Creating calendar invitations for a variety of virtual gatherings happening around the world that bring together community members at various intervals

    • Sending messages of gratitude to participants after sessions conclude 

  • Serve as a key point of contact for a portion of our Mentors (900+), helping to bridge connections across the community as they arise year-round. 

  • Moderate the Unreasonable Forum (proprietary platform) to ensure Fellow requests for support get reviewed and followed up on in a timely manner, as they relate to how our Mentor community can support them. 

  • Gather and consolidate feedback from Mentors across the various virtual sessions we run, and create an organized and clear way for us to continue integrating our learnings.Work with the other Mentor Coordinator as well as the Senior Director of Global Community to continually iterate the feedback process for optimal learning.  

  • Join in select opportunities to facilitate sessions alongside other members of the Community Team.

This role is for you if you are...

  • AN ORGANIZATION + PRIORITIZATION GURU // Obsessively organized and gifted at prioritizing to the nth degree - you not only like to make details look clean, your approach to organization and prioritization is also strategic and effective to deliver on what’s most important.

  • A SYSTEMS + PROCESSES THINKER // Confident with building best-in-class systems and processes for project management - but love using them effectively even more

  • A JOYFUL COMMUNICATOR // A detail-oriented, concise, and effective communicator that knows exactly what, how, when, and who to communicate to internally and externally, but also does so in a way that lights people up and keeps them engaged 

  • A COLLABORATIVE GYSHIDO-SAN // Pathologically collaborative but also thrive on owning, delivering, and GYSHIDO-ing solo 

  • A CREATIVE PROBLEM SOLVER // Skilled at problem-solving, reading patterns, anticipating needs, analyzing trends, and positioning opportunities for greater impact - even when faced with adversity, you’re always thinking up new creative solutions and offering real help

  • AN ADAPTABLE TEAM PLAYER// An agile and flexible team player who can adapt to changing circumstances and wear many hats - you’re able to read the room and organically flex into the appropriate role at the drop of a dime

  • DRIVEN BY IMPACT // You are passionate about entrepreneurship as a catalyst for global change.  As you read about ​Unreasonable’s core values​, you get more and more excited with each value you come acrossYou care deeply about solving major global issues and this passion drives your dedicated work ethic

Required Education and Experience

  • Experience is gained in many different ways across a multitude of avenues. Here at Unreasonable, we are committed to building a diverse team and fostering an inclusive environment. As guidance, we expect this hire to come with 2-4 years of experience in administration, community management, event facilitation, customer relations, or related endeavors. This is an entry-level role within our organization.

Application Timeline:

  • November 12th: Application goes live 

  • November 24th: Your application is due.  

  • Internal: Sift questions reviewed by EOD Monday Nov 29th

  • December 1st - 2nd: If you are invited to the next round of the process, we will schedule a 20 minute phone call with you.

  • December 3rd - 8th: We will give select applicants a small “trial project” representative of the type of work associated with this position. Though it should only take a few hours to complete, we will give you 5 business days.

  • Internal: Team reviews trial projects by Friday, December 10th

  • December 13th - 16th: Assuming both of us want to continue exploring the potential of working together, we'll invite you to a longer interview with our team.

  • December 16th - 17th: We will conduct reference checks on the two to three most compelling applicants for this position.

  • December 20th: Assuming you made it through the reference checks, you will be notified whether or not the position is yours.

  • January 10th: Ideally, those accepted will be able to join the company no later than Monday, January 17th.

“The object of life’s journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting, ‘Holy Sh*t, What a Ride!'”—Mavis Leyrer

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The Unreasonable team is made up of passionate souls dedicated to the idea that entrepreneurs are our best bet at solving the greatest challenges of our time. We’re thinkers and doers, writers and makers, engineers and firefighters =) Though we’re headquartered in Boulder, CO we have teammates from London to New York and a community that spans from Sao Paulo to Hong Kong.

We offer all full-time employees at Unreasonable Group comprehensive benefits including health, vision, and dental insurance with company contributions for yourself and your dependents, a Simple IRA retirement plan with 3% company match, unlimited paid vacation with a mandatory minimum aggregate of 2-weeks off per employee per year, 12-weeks paid parental leave, and up to $6000 per year to continue your education and personal and professional growth through our employer sponsored Learning Fund. We want to encourage our teammates to be the best versions of themselves in both work and life and hope our benefits, inspired by our values, reflect this.

To support an international team, we have partnered with Employer of Record services all over the world. All international positions will be employed via our EoR partners. We do our best to ensure that our international teammates receive comparable benefits and enjoy a comparable employee experience as our US based team in accordance and in compliance with local laws and regulations.

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At Unreasonable, our goal is to become a global brand with a diverse team that is representative of the community we serve. We are an Equal Opportunity Employer and do not discriminate on the basis of race, ethnicity, religion, creed, sex, gender, gender identity, pregnancy, national origin, ancestry, age, disability, veteran status, marital status, genetic information, sexual orientation, political affiliation or any other non-job-related factors. We value diversity and are committed to building a team and an inclusive culture that represents a global perspective of experiences, skills, backgrounds, and expertise. The more inclusive we are, the better we can deliver our mission of driving resources to and breaking down barriers for entrepreneurs solving BFPs.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Wed 24th Nov 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application