The Operations Manager is the backbone of the NOLS operations in Mexico. As part of the NOLS Mexico leadership team you will collaborate with the Program Manager and Campus Director to ensure a high level of student service and staff satisfaction. This is a very dynamic position as we operate along almost 1000 miles in the Baja Peninsula, connecting our internal operations with our external support connections in ranches, fisheries, charming Baja towns, to resupply courses, drop and pick up courses, and other operational needs. You will travel the peninsula and its spectacular views. 

Key Logistical Information:

• Location: Bahia Coyote, Baja California Sur, Mexico

• Contract type: 67% (8 months) position. Full-time from August 21, 2023, through April 21, 2024.

• Start date: August 21st, 2023

• Benefits: Insurance Coverage: Medical, dental, and vision benefits are available at a special NOLS rate to seasonal employees. Private housing is available on site  and must participate on house duties tasks, on a weekly rotation. Kitchen, bathroom, staples and living areas are communal with other NOLS Mexico in-town staff (and field faculty when on-site). 

• Questions: Please contact peopleteam@nols.edu

What does the Mexico Operations Manager do?

• Provide an excellent student and staff experience by overseeing all operations, including outdoor gear services, food services, facilities, and vehicles, and supporting those so that all operations departments operate optimally.

• Creates and communicates the logistical calendar for all courses, coordinating departments functions to serve them, communication happens in English and Spanish.

• Builds relationships with external partners throughout the operating areas, communicates with them and organizes them to support the logistics.

• Maintain safety and regular servicing of NOLS' fleet of vehicles following regulations and NOLS policies; administer defensive driving curriculum as necessary.

• Manage operations expense, revenue, and selected asset budgets.

• Prepare seasonal reports related to NOLS Mexico's performance.

• Occasionally, manage emergencies and student issues, including intervention and family contact.

What makes a great Mexico Operations Manager at NOLS? 

We seek people who share our values and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas.

• Previous experience overseeing outdoor gear services, food services, and/or facilities/vehicles. 

• Facilitation and problem-solving skills.

• Commitment to a successful team and an authentic drive to build community.

• This position requires a creative, energetic person with substantial organizational, supervision, and team facilitation skills. And the ability to work independently and collaborate as a team.

• Desire to work with diverse groups, such as colleagues, students, and partners. 

• Willingness to work flexible and irregular hours.

• Excellent oral and written communication skills in Spanish and English are necessary.

• Desire to operate in alignment with the NOLS mission, curriculum, and operations.

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader.

We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

We are looking for an individual who understands and shares our passion to join our dynamic team.

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS Courses for you and your family

• All employees can benefit of free Outdoor Equipment "Rental" at our various locations

• Insurance Coverage: Medical, dental, and vision benefits are available at a special NOLS rate to seasonal employees. Full-time employees are eligible for benefits package. 

• Wellness Time: Accrued leave that may be used for many HR-approved reasons throughout the season.

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Additional Information

NOLS can currently employ remote employees who have legal working rights in the United States, Canada, Chile, Mexico, New Zealand, and India. In the U.S. and Canada, we can support remote employees in the following states/provinces: Alaska, Arizona, British Columbia, California, Colorado, Idaho, Maine, Minnesota, Montana, New Mexico, New York, Ontario, Utah, Washington, or Wyoming.

Pre-Employment Check

• A criminal background check is required from all NOLS employees.

• NOLS participates in E-verify for U.S. employees, Certificado de Antecedentes for Chilean or Mexican employees, and other relevant employment verification systems based on location.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

Equal Employment Opportunity

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

Reasonable Accommodation

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.