NOLS Advancement builds meaningful and enduring relationships with alumni and friends worldwide to engage our community in support of the NOLS mission.

The Advancement Services Coordinator works on a reimagined and growing team dedicated to building a best-in-class culture of philanthropy at NOLS. The Advancement Services Coordinator plays a vital role in fulfilling this commitment through gift processing and stewardship, supporting the Advancement team and providing excellent customer service to our community of alumni, donors, volunteers, and staff.

Key Information

• Location: NOLS HQ preferred in Lander, WY, remote considered

• Application Deadline: Open until filled

• Target Start Date: August 14, 2025

Questions: please contact peopleteam@nols.edu

What does an Advancement Services Coordinator do?

The Advancement Services Coordinator is the go-to person for gift processing, administrative coordination of resources and information to support the Advancement team, and monitoring and addressing incoming communication to the department. 

In this role, you will be involved in the following activities:

• Processing all gifts and pledges, including payroll deductions. Generating acknowledgment letters, receipts, pledge reminders, and thank you letters in accordance with the acknowledgment protocol, assuring templates stay up-to-date and accurate. 

• Weekly monitoring of key accounts related to donations and donor information.

• Reception and customer service that includes answering the department 800 number and monitoring and fielding department email inboxes, ensuring coverage when unavailable and creating auto-responses when the office is closed.

• Communicating daily gift information to the Advancement team and providing end-of-month documentation for financial reconciliation.

• Auditing and updating constituent contact information, ensuring data entry guidelines are followed.

• Assistance and production support for internal mailings and donor outreach, as requested.

• Database maintenance projects, as requested.

• Database testing and functionality assessments, as requested.

• Assisting in travel coordinator for leadership team donor meetings and events, as requested.

• Manage and update written SOPs for all processes above, including, but not limited to: gift processing, soft credits, donor commitments, acknowledgements and receipts, split gifts, and more.

In your first 6 months, you will: 

• Immerse yourself in the nuance and complexities of NOLS Advancement data.

• Complete in depth training on NOLS Fundraising CRM (Currently Mission CRM).

• Achieve proficiency in daily gift processing and acknowledgment.

What makes a great Advancement Services Coordinator at NOLS? 

We are looking for people who share our values and are keen to learn and develop their expertise. While our ideal candidate comes with the skills listed below, we expect to provide training and development support in some of the areas.

• 1-5 years with non-profit fundraising department operations experience.

• Experience in fundraising CRMs (1-3 years)

• Proficiency in Microsoft Office Suite, specifically Excel

• Organization and Attention to detail

• Initiative

• Responsiveness

• Strong customer service etiquette

• Problem-Solving

• Data Entry and Integrity

How to Apply

It’s super easy! Just enter your email and click the “start your application” button at the top of the screen and answer a few simple questions for the hiring committee to get a better idea of what you could bring to this role. Please upload your cover letter and resume as one PDF document when you are prompted to upload your CV/resume.

At NOLS we use the Applied platform for our recruitment. The Applied platform will ask you some demographic questions before you start your application. We at NOLS never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

Who is NOLS?

NOLS is a nonprofit global wilderness school that strives to be the leading source and teacher of wilderness skills and leadership that serve people and the environment. Our community—staff, students, trustees, and alumni—shares a commitment to wilderness, education, leadership, safety, community, and excellence. 

We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

Why is NOLS a great place to work?

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS Courses for you and your family

• All employees can benefit of free outdoor equipment rental" at our various locations

• Wellness Time: Accrued leave that may be used for many HR-approved reasons throughout the season.

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Additional Information

Please note in order to ensure pay transparency and pay equity the range posted is non-negotiable. If you are unwilling to accept an offer within the posted range, please review our other opportunities to see if one better aligns with your salary expectations.

NOLS currently can support remote employees with legal working rights in the following locations: Canada; Chile; India; Mexico; New Zealand; the US, states: Alaska, Arizona, California, Colorado, Connecticut, Idaho, Maine, Minnesota, Montana, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Utah, Washington, and Wyoming.

• A criminal background check is required from all NOLS employees.

• NOLS participates in e-verify for U.S. employees, Certificado de Antecedentes for Chilean or Mexican employees, and other relevant employment verification systems based on location.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with People Team and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process.

Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment by emailing peopleteam@nols.edu with your request.