Software Testing / Second-Level Support

Skribble

  • Location: Karlsruhe (DE) or Zurich (CH), other location in EU possible, 80-100%, permanent
  • Closing: This role has no specific closing date.

Job Description

Be authentic, honest and deliver on your promises - the rest will take care of itself.

Our Mission

Skribble aims to simplify the lives of people and create trust in the digital world. Worldwide. Our mission is to contribute a key element that is intuitive in usage and simple to implement: digital signatures. We advise and support organizations in the implementation of digital signatures, so that we all are better off by trusting more, wasting less time, and safeguarding environmental resources.

The Team

Our team is highly motivated, positive and works closely together. We are growing fast, currently expanding with full power throughout Europe. We are nice, fun-loving people, working on a non-commission basis and strive to make the world a better place: one signature at a time. This culture led to our transformation from a regional Swiss startup to an international scaleup in just three years – eager to continue the ride with the same energy and joy. 

Your Contribution

As a software tester and second level support you ensure the quality of our software components by manually checking their functionality before they are released. On the other hand you give technical support to our happiness team

More specifically you

  • ensure that software components work as expected by thoroughly testing and blocking the release of broken code

  • perform UI tests, negative tests, regression tests, compatibility tests and check functional requirements  as well as uncommon user behaviour

  • are responsible for the defect-/bug-tracking and communicating your finding to the engineering circle

  • help the customer happiness team to resolve technical client issues 

  • optimise information flows, processes and know-how within the customer happiness team to streamline cooperation and minimise fallbacks to engineering

  • support the process of giving feedback to product development by adding technical know-how

Your Background

You...

  • have solid and hands-on experience in application development as well as at least 2 years of experience in software testing and second level support

  • friends describe you as reliable and precise, both in your way of working and communicating

  • are skilled in talking to other techies as well as non-tech people

  • are interested and talented in improving processes and customer experience

  • are fluent in English (at least C1) and German (at least B2)

Plus-points are...

  • Experience with databases, especially MongoDB

  • Experience in test case development

Our Offering

  • Working in an international remote team of skilled engineers on a great product

  • Opportunity to shape our processes and product, not just completing to dos

  • Opportunity to be part of a fast-growing tech company with an aspiring and experienced team.

  • A job with a purpose: save human and environmental resources by enabling digital signatures #worksmarter

  • Company culture of transparency and self-responsibility

  • Choose where you want to work, either in one of our shared offices with other inspiring startups or any other place in CH or DE

  • Twice a year we all get together for cool team events

  • Company laptop, lump sum expenses, free coffee, ESOP/PSOP (depending on your location)

Hiring process

Our hiring process is designed to increase diversity. To be able to measure how successful we are, we ask you for your gender and age. This information is processed anonymously and allows us to understand how diverse our candidate pipeline is and where in the process we still need to work to minimise the effect of unconscious biases.

Instead of a motivation letter, we ask you to answer some role-related questions. Your answers are anonymized and shuffled and are scored by several people independently. CVs are not very informative about people's actual skills. That's why we only look at them in a second step and give them less weight. The written application via the online platform (Applied) is followed by a short telephone interview and two rounds of interviews with members of your future team and our management.

In order to ensure anonymity, we ask you to formulate your answers in such a way that no conclusions can be drawn about your person. Thank you very much! We look forward to receiving your application.

Skribble explicitly welcomes applications from all genders, people with and without migration experience as well as people with and without disabilities.

Apply now!

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application

x

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application