About the role

As a delivery lead at dxw, your leadership, organisation skills and problem-solving will help our teams to deliver great work. You’ll work closely with clients and dxw colleagues to build a single multidisciplinary, agile team. You will be leading client-facing projects and will be responsible for keeping the team motivated and focused on the product vision and user needs throughout. 

You’ll help the team to self-reflect and to improve over time, for example by facilitating regular retrospectives. You’ll empower the team to self-organise and deliver at a sustainable pace. And you will be able to help our clients embed agile principles and practices in the organisations they work in.

Delivery leads at dxw are also involved in contributing to sales bids and proposals, and maintaining relationships with existing clients.

This is a billable role, and you will spend most of your week working on client facing projects. Projects will vary in size and style, but often will follow the phases described in the GOV.UK service manual. You’ll typically work on 1-2 projects at a time. 

Outside of project work there will be opportunities to contribute to other areas of dxw and internal projects. This might include contributing to client proposals, helping to reduce our carbon emissions or supporting our diversity and inclusion work.

You can learn more about how we do delivery at dxw by reading our playbook.

About us

dxw works with the public and third sectors to create great user-focussed services and products that improve lives.

We’ve been around since 2008 and worked on lots of projects that have made a real difference – things like helping to track aid spending and looking at how to improve digital collaboration between local authorities.

We’re looking for talented people who share our values to join us. We think it’s important to have diverse teams and aim to create an environment where everyone is supported to do their best and be themselves.

About you

We’re looking for someone who cares about building public services that work well for the people who rely on them. 

You will know how to bring together a multidisciplinary team of developers, designers and researchers (and others) to understand and solve a problem. You will be able to use your empathy to get the best out of each team member and to help the team perform. 

You will be able to keep the team focused on outcomes, so that they can provide value to our clients. You’ll understand how to use a variety of agile tools and techniques to keep projects moving at a sustainable pace. 

You’ll be comfortable making quick, pragmatic decisions in a way that balances the needs of the team, project and client.