Further information about the role can be found at www.joinrefuge.co.uk
RESPONSIBLE TO: Chief Executive, Refuge
RESPONSIBLE FOR: Head of Human Resources and five other team members (HR advisors x 2, administrators x 2, payroll)
MAIN PURPOSE OF THE JOB
To lead the development and implementation of people strategies that support Refuge’s strategy.
THE ROLE OF DIRECTOR OF PEOPLE AND TRANSFORMATION
Refuge’s workforce consists of over 300 staff and over 100 volunteers across a diverse range of backgrounds, locations and roles. The Director of People:-
Leads the development of people strategies and plans to support the overall delivery of Refuge’s objectives;
As a member of the Senior Leadership Team is expected to participate fully in, and make a significant contribution to Refuge’s objectives and activities, and;
Provides professional advice to the Chief Executive and Board of Trustees on people strategies, policies, best practice, risks and HR governance.
MAIN ORGANISATIONAL RESPONSIBILITIES
Lead the development and delivery of Refuge’s People Strategy, covering the full range of culture and people issues including organisational development; leadership and management development; equality, diversity and inclusion; resource planning; talent management; recognition and reward; pay and benefits; and internal communication, staff and volunteer engagement and morale, and change
Ensure that Refuge’s vision, mission and values are communicated and embedded across the organisation, so that it is a fantastic place to work and to volunteer, and that it fulfils its responsibilities in line with current employment and good practice
Contribute to Refuge’s overall organisation strategy and plan
Demonstrate values-based leadership in all activities and act as an ambassador for Refuge
Coach leaders and managers to create and maintain a positive working environment with high morale, engagement and productivity for all (including volunteers)
Provide professional and managerial leadership to the Human Resources Department, enabling all team members to fulfil their potential and to provide a comprehensive and professional service to Refuge managers and staff
Ensure the accurate and timely collection and analysis of HR metrics and data to inform SLT’s decisions
Lead on high profile employee relation matters.
Significant human resource experience in a senior leadership role across an appropriately-sized organisation, preferably in the not for profit sector
A demonstrable track record of developing and delivering progressive people strategies
Proven experience of successful cross-organisational service development and improvement, including supporting organisational change
Experience of working effectively and collaboratively as a member of a senior leadership team
Experience in building and sustaining effective cross-organisational relationships
Excellent working knowledge of current employment legislation
Experience of developing and advising on the management of volunteering
Experience of implementing an impactful EDI strategy.
Ability to lead, inspire and communicate a positive vision and collaborative culture across the organisation
Ability to establish professional credibility quickly with colleagues, and to interact effectively with staff at all levels and across all departments
Ability to manage personal, budgets and resources in a challenging financial climate, anticipate needs and build organisational capacity
Strong organisational and project management skills, and the ability to balance competing pressures, deadlines and demands
Ability to manage, coach and motivate staff in a changing environment
Ability to model inclusive behaviours and practice
An adaptable, collaborative and persuasive leadership style and approach that will inspire the trust and commitment of others, with strong communication, negotiation and influencing skills
A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
A clear passion for Refuge’s commitment to a world where domestic violence is not tolerated.