About MHM

MHM is an international research, strategy and insight consultancy working with charities, heritage and cultural organisations of all sizes.  

As a team we are fascinated by what makes people tick. We work across boundaries to fuel the success of cause-led organisations, giving them a deeper understanding of how to connect more people with their vision.

Our clients include People’s History Museum, San Francisco Museum of Modern Art, Earthwatch, British Museum and Liverpool Everyman & Playhouse theatres.

We are currently recruiting a Research Manager to join our team.

About you and the role

As Research Manager, you'll lead research projects and accounts, developing relationships and maximising value delivered for the client and the company. The Research Manager uses their expertise to deliver transformative insights for clients, builds new business and contributes to the company's strategic development.

Here’s a snapshot of what you’ll do:

Project delivery

Lead insight projects that help our clients reach their goals, profitably delivering high-quality, actionable insights.

• Ensure research delivery is focused on client goals through overseeing the development of creative and fit for purpose research tools.

• Facilitate qualitative research methods as needed

• Lead project teams through the MHM insight process to develop relevant actionable insights for our clients

• Set the project team culture to get the best out of all involved

• Develop relationships as a trusted insight partner to clients to diagnose opportunities and embed recommendations

• Take responsibility for meeting client brief while delivering on time and budget - encouraging efficiency across the team.

Take an active role in business-winnning

• Scope and design research projects to address client needs and maximise value.

• Take a leading role in developing and delivering research proposals and pitches to persuade potential clients.

• Maintain relationships with key clients between projects to ensure we remain their go-to agency and understand the impact of our work.

• Contribute to the strategy for, and delivery of, development of relevant market sectors through pro-active sales activity.

Contibute to MHM

• Take an active role in developing research skills in others across the team.

• Make a positive impact on MHM culture and team engagement through living and actively modelling MHM behaviours

• Explore new research methods and trends, identifying opportunities to trial and adopt new approaches.

• Contribute to the delivery of, company aims and objectives.

Your skills

You'll be the right person for this job if:

• You are experienced in leading or managing research projects

• You're passionate about solving problems, no matter if they're big or small; and have a strong mindset of getting things done

• You have great communication skills (verbal and written), and are able to explain and present complex issues in an accessible way to various audiences

• You actively identify opportunities, deliver improvements, and proactively implement and follow project management methodologies and processes

• You are great at managing expectations, ensuring delivery of the highest quality service, and soliciting and acting on client feedback

• You are able to analyse qualitative and quantitative data, identifying the salient issues and have experience of conducting primary qualitative research using a range of methods

Applicants should note that, since Morris Hargreaves McIntyre serves a large number of national and international clients, you may be required to undertake work in other U.K locations and overseas (including for clients in US, gulf states, Europe and elsewhere).

Benefits

You'll benefit from:

• 25 days annual leave plus bank holidays

• Flexible working policy including options for remote working

• Bonus Scheme

We are an equal opportunities employer

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.