Wheelchair Skills Training Coordinator

Whizz Kidz

Employment Type Full time 35 hours per week over 5 days. Will consider part time. Requirement to work 60% away from desk.
Location Remote · England, UK Roles need to be based centrally in the North of England and centrally in the South of England
Salary £26,000 (GBP) Please refer to the job description for the benefits
Team Young People's Team
Seniority Junior
  • Closing: 12:00pm, 31st May 2024 BST

Job Description

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.


Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.


And we won’t stop until they are mobile, enabled and included.


The Marketing and Communications team at Whizz Kidz raises awareness of the charity work and supports the generation of funds through on and offline publications, develops our social media and website presence and leads on PR activities.

Our vision

A society in which every young wheelchair user is mobile, enabled and included.

Our values

We are young people focused, ambitious, collaborative and inclusive.

Job summary

This role will predominantly support the Service Delivery Managers and Support Officer across the UK in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. The postholder will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited training across the UK.

The person

You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. You will have a friendly and professional approach to working with families and professionals and be highly organised to manage planning, delivery and relevant paperwork for all wheelchair skills services. 

 Key accountabilities

·     Coordination and delivery of wheelchair skills training, travel training and train the trainer across the UK.

·     Conduct on site visits prior to delivery of travel training to plan routes and inform risk assessments.

·     Book relevant modes of transport for travel training sessions.

·     Writing Service Level Agreements for key partners; content providers and schools.

·     Obtaining information from content providers and schools, such as Public Liability, DBS and key Risk Assessments.

·     Writing Care Plans & Risk Assessments.

·     Ensure schools complete paperwork for accredited services and liaise with Skills & Education group regarding learners

·     Sending event invites to young people and families and updating the database as required.

·     Updating all documentation for events and participants onto the database.

·     Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals.

·     Attending events such as Kidz to Adultz exhibitions to promote Whizz Kidz and showcase wheelchair skills training.

·     Ensuring feedback and monitoring data is collected at each event and at set intervals after the event in order to measure long term impact.

·     Collate information for case studies to measure impact of training.

·     Liaising with Trainers when required.

·     Liaising with young people, families and schools as required.

·     Ordering equipment and resources where needed.

·     Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers and Services Support Officer.

·     Attending Team Meetings and contributing to the development of Whizz Kidz services.

 The post holder will also

·     Work within all policies, procedures and budgets set by Whizz Kidz.

·     Act at all times in the best interest of Whizz Kidz.

·     Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.

·     Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.

·     Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.

·     Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.


The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.


Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.


Person specification

Skills and knowledge

·     Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.

·     The ability to teach and demonstrate wheelchair skills, using a wheelchair

·     Excellent organisational and planning skills

·     Excellent interpersonal skills with the ability to communicate at all levels

·     Ability to motivate children and young people of all ages

·     The ability to deliver training using coaching/teaching skills.



·     Experience of working directly with disabled children, young people and their families.

·     Lived experience of being a wheelchair user and/or experience of delivering wheelchair skills training is preferable.

·     Demonstratable experience of delivering training, teaching or coaching.

·     Youth work experience.

·     Experience of risk management procedures.


Personal qualities

·     Alignment with our values – young people focused, ambitious, inclusive and collaborative

·     Passionate about supporting young wheelchair users and creating societal change

·     Ability to get on with and motivate children and young people of all ages

·     Ability to multi-task, work calmly under pressure and meet tight deadlines

·     Ability to work as part of a team and on own initiative

·     A high degree of accuracy and attention to detail

·     Good level of computer literacy, including databases



Weekend working, travel, irregular hours and overnight stays will be required. The ability to drive and have access to a car is therefore necessary.


A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.


Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.


You can find out more about our perks at Whizz Kidz.org.uk/charity/careers

Removing bias from the hiring process

Applications closed Fri 31st May 2024


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Fri 31st May 2024