About the role 

A fantastic opportunity has arisen for an Individual Giving Manager to join the Fundraising team at SSAFA, the Armed Forces charity, for 12 months. This role is critical for the success of our income generation activities and acquisition of new supporters.  

We are looking for a target driven team player who will skilfully and tactfully manage a variety of stakeholder relationships, including our face-to-face agency partners and volunteers. This is an exciting time to join the team as we look to build on successful growth of existing supporter acquisition initiatives. 

About the team 

This role sits within the Fundraising, Marketing & Communications team. Reporting to the Head of Supporter Engagement, you will also work collaboratively with the Individual Giving Manager – Donor Development, Individual Giving Officer, Supporter Care Co-ordinator, and the Events team. You will also work closely with colleagues across the organisation, including our Branch Network and Regional Hubs to connect with new supporters across the UK and maximise opportunities.  

About you 

To carry out this role successfully you will have a track record of:  

• Experience of developing and running successful individual giving programmes to recruit new donors. 

• Experience of managing external relationships at all levels, for example with suppliers, agencies, including effective negotiation on costs and contracts. 

• Experience of managing face-to-face fundraising programme. 

• Experience of lottery fundraising. 

• Experience of working with a supporter database.  

• Numerical skills and ability to use Excel and/or PowerBI for tracking, reporting and analysis. 

 About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

 SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

 SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

 SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.   

Further information about the role  

Click here to download the full job description.

View the benefits SSAFA has to offer.

 If you have any queries or would like to speak to someone about this role, please contact Liz Graham by emailing liz.graham@ssafa.org.uk for an informal discussion.   

 No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.  

  How to apply  

Click on 'Start your application' now.  

 If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk   

Closing date: Midnight on 04 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.  

Interviews: 12 June 2024