Role: Global People and Operations Coordinator, Centre for Public Impact, a BCG Foundation

Term: 1st November 2021 (12 months maternity cover)

Location: London but flexible working and working from home arrangements possible

Salary: £49,890 - 58,205, depending on experience

About the Centre for Public Impact

We are a global not-for-profit with a fast-growing, highly motivated team working worldwide to promote a more effective and more legitimate government. Our mission is to reimagine government so that it works for everyone. We are just over five years old but already our global footprint is expansive and we partner with some of the biggest names in government, academia and public sector innovation in the world.

We need a motivated Global People and Operations Coordinator to help us develop and grow our people and step quickly into the shoes of our current Global People and Operations Coordinator while she is on maternity leave. We are encouraging people of all ages and backgrounds to apply and welcome dynamic personalities to match their talent, comfortable working in a start-up environment, with self managed teams and approaches that make us all accountable to one another as equals – where anything is possible but not always known in advance.

Position Summary

The Global People and Operations Coordinator is a maternity cover position at the Centre for Public Impact as we continue to grow our voice and global staff to help us reimagine governments so they work for everyone. This position is a key role, helping us to coordinate the People and Operations function across our global offices and looking for ways to foster an inclusive and supportive culture at the Centre for Public Impact.

Ideally, you will have experience in the charity and not-for-profit world and/or experience working in a fast-paced SME environment. You will be a confident communicator, able to talk to people at the highest levels, and keen to muck in and push us to new heights in helping to reimagine government.

How we work

CPI aims to be an inspirational organisation for others that does not believe in top-down control inside government or in the workplace. We operate in a self-managed way, collectively setting objectives and being accountable to one another for what we do and how we do it. We believe each member of the team is best placed to determine where his/her energy and expertise is most needed - and we share our priorities and what help is needed from others as openly as possible. Flexibility is a must - as is patience and thirst for experimental approaches.

Our team works remotely during COVID but intends to return to our office in London after the pandemic. However, we are completely open to permanent remote working arrangements and already have a staff member based in Newcastle! 

Our values

We are…

courageous - we have the courage to speak the truth, to challenge without fear and tackle the difficult questions

respectful - we respect differences, we seek to understand them and we look out for one another

optimistic - we are positive about what we and governments can do for our societies

inclusive - we are non partisan, we work together and seek ideas and solutions across the divides.

Basic job requirements

People & Culture

• Accountability for the full employee lifecycle from new hire to termination, including background checks, remuneration benchmarking, data entry, and document management

• Ownership of company staff data in HRIS to ensure it is kept up-to-date and maintained efficiently and providing the necessary support systems for payroll requirements

• Being the main point of contact for staff queries on people operation processes (such as hiring, pre-boarding, onboarding, offboarding, etc.)

• Creation of company policies and procedures, ensuring they stay compliant with any new legislation

• Maintain benefits programme, including health, welfare and retirement plans, ensuring everyone understands the process and their entitlements

• Supporting employee opportunities for professional development using LinkedIn Learning or other training opportunities

• Identifying networks or platforms for advertising job postings to reach a wider audience

• Analysing feedback from surveys to improve interview candidates’ experience and staff engagement

Operations

• Administrator for recruitment, training and rewards platforms

• Working closely with the leadership team to foster an inclusive culture and support staff well-being 

• Organise team events and training to support a culture of inclusion and belonging

• Liaise with the communications team to deliver effective internal communications that drives employee engagement

• Board support for the Director of Corporate Services
  

Person requirements – essential

• Experience in the charity and not-for-profit world and/or experience working in a fast-paced SME environment

• Excellent spoken and written English

• Previous experience managing employee relations

• Outstanding organisational and communications skills

• Self-starter, proactive with conflict management skills

• Ability to multi-task and adapt to an ever changing environment

• A creative and entrepreneurial mindset

• Adheres to CPI values
  

Person requirements - desirable 

• HR generalist experience

• HR qualification or QBE

• Prior experience with a TUPE process

This is a trusted position working with CPI directors and managers – you will be privy to confidential information and at times called upon for advice on sensitive matters. We are looking for someone who steps up, spots opportunities to make an impact, sees where inefficiencies can be turned around and enjoys an entrepreneurial environment.

We encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution.

What’s on Offer

• Competitive salary

• Skip the commute; flexible work from home options

• Pension plan

• Private health insurance

• Regular team lunches, socials and away days - even remotely!

• Rest up with 25 days holiday per year plus office closure at Christmas and your birthday off!