The role

The Outreach and Insight Team joins up data and information from our casework and from our interactions with students, student bodies and providers, using this evidence to promote good practice across the higher education sector.

As Outreach and Insight Coordinator, you'll provide vital coordination and administrative support to help deliver our outreach and insight programmes. You'll organise workshops, provider visits, webinars, conferences and other outreach activity, managing logistics such as venues, bookings, materials and feedback collection.

You'll also provide broader administrative support to the team, managing calendars, scheduling meetings, maintaining accurate records and acting as a key point of contact for colleagues on the team's schedule and programme.

A strong communicator, you'll help capture and share insight from our engagement activity, and write content for our website about upcoming events. You'll also contribute to communications for stakeholders via newsletters, social media and reports.

Working collaboratively is central to this role. You'll build relationships across Operations, Policy, Communications, Casework and other teams, support cross-team projects, and help improve our coordination processes and planning tools

Reporting to the Outreach Manager, you'll have day-to-day autonomy to manage your workload within agreed priorities and deadlines, with regular catch-ups to discuss objectives.

Attend casework meetings and knowledge booster sessions where appropriate to develop own understanding of the OIA’s work.

If you're organised, collaborative and keen to support meaningful change in higher education, we'd love to hear from you.

The job and person specification can be found here and you can find more information about applying and working with us on our website.

Application and Selection

At the OIA we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of our team.

Candidates should be aware that we are using generative AI (via Applied), to review candidates’ use of AI within applications. Any use of AI detected within your application will be flagged and may affect the progress of your application.

Interviews will be scheduled from the week commencing 19 October 2026, and will be in-person at our office in Reading.

The full time (35 hours per week) starting salary for this role is £30,283, which will be pro rata to agreed hours of work. Other benefits include Defined Benefit Pension Scheme, generous annual leave allowance and contribution to gym membership. All successful candidates will start at the salary point shown and this is non-negotiable. Minimum office attendance of one day a week is mandatory and more attendance will be required during your probationary period (4 months).

If you need any adjustments to this process because of a health condition or disability please contact the recruitment team.