NOLS Advancement builds meaningful and enduring relationships with alumni and friends worldwide to engage our community in support of the NOLS mission.

The Advancement Services Coordinator works on a reimagined and growing team dedicated to building a best-in-class culture of philanthropy at NOLS. The Advancement Services Coordinator plays a vital role in fulfilling this commitment, supporting the Advancement team and providing excellent customer service to our community of alumni, donors, volunteers, and staff.

Key Logistical Information:

• Benefits: This position is eligible for Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending account, Life Insurance, Accidental Death and Dismemberment Insurance, Long Term Disability, Employee Assistance Program, Paid Time off, 403(b), 403(b) contribution, and more.

• Questions: Please contact peopleteam@nols.edu

What does an Advancement Services Coordinator do?

The Advancement Services Coordinator is the go-to person for  administrative coordination of resources and information to support the Advancement team, which includes Alumni & Donor Relations and Fundraising, and monitors and addresses incoming communication to the department. 

In this role, you will be involved in the following activities:

• Processing all gifts and pledges, including payroll deductions.. Generating acknowledgment letters, receipts, pledge reminders, and thank you letters in accordance with the acknowledgment protocol, assuring templates stay up-to-date and accurate. 

• Reception and customer service that includes answering the department 800 number and monitoring and fielding department email inboxes, ensuring coverage when unavailable and creating auto-responses when the office is closed.

• Setting up meetings with internal and external groups, at times managing numerous and complicated schedules, and assisting in organizing team retreats, events, and meetings.

• Communicating daily gift information to the Advancement team and providing end-of-month documentation for financial reconciliation.

• Training department staff on office systems, department computer applications, and gift processing. 

• Maintaining the department’s subscriptions and professional memberships, while vetting and recommending training.

• Coordinating documents and scheduling for recruiting, hiring, and onboarding new team members.

• Auditing and updating constituent contact information, ensuring data entry guidelines are followed.

• Organizing and maintaining the department’s shared drive and constituent digital files, while safeguarding confidential information.

What makes a great Advancement Services Coordinator at NOLS? 

We are looking for people who share our values and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas.

• Positive approach to building team connections within a hybrid and remote work environment.

• Strong organizational skills with an eye for detail.

• An understanding of the need for correct and well-organized data entry and its role in a larger database.

• Ability to quickly learn and effectively use multiple software applications.

• Appreciation for the adoption of new and changing technology to enhance workflow.

• Self-motivated, with ability to work independently, multi-task, and prioritize workload. 

• Focused on outcomes and the pursuit of personal performance improvement.

• Aptitude for anticipating needs and creatively solving problems.

• Capable of handling sensitive communications with confidentiality. 

In your first 6 months, you will: 

• Schedule meetings with each member of the Advancement team to learn and understand each role and the responsibilities of each work unit. Review the Advancement Plan to learn the essential contributions of the Advancement Services Coordinator role in meeting goals and objectives. Identify personal training objectives to support department goals.

• Become proficient in processing gifts in the donor database and in using Microsoft and Google suites and other CRMs and software programs, including the NOLS phone system.

• Learn and provide basic database query and reporting for use by members of the Advancement Services team.

• Provide calendaring and logistical support for upcoming meetings and events.

• Initiate and oversee the organization and clean up of the Advancement shared drive.

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader.

We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS Courses for you and your family

• All employees can benefit of free Outdoor Equipment "Rental" at our various locations

• Insurance Coverage: Medical, dental, and vision benefits are available at a special NOLS rate to seasonal employees. Full-time employees are eligible for benefits package. 

• Wellness Time: Accrued leave that may be used for many HR-approved reasons throughout the season.

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Next steps

All you need to do is start the process by clicking on the yellow button on the top right.

You’ll answer some questions that are related to your day-to-day job. After the job closes, your answers will go through our sift process: all answers will be anonymized, randomized and then reviewed by a panel of reviewers. If you are shortlisted, we’ll invite you to the next step, which includes an interview. 

Additional Information

NOLS can currently employ remote employees who have legal working rights in the United States.

Pre-Employment Check

• A criminal background check is required from all NOLS employees.

• NOLS participates in E-verify for U.S. employees, Certificado de Antecedentes for Chilean or Mexican employees, and other relevant employment verification systems based on location.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

Equal Employment Opportunity

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

Reasonable Accommodation

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.