Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England have a fantastic opportunity for you to join us as our Archive Enquiry Team Officer.

This is a Full Time, and a maternity cover contract.

We offer a wide benefits package including a competitive pension scheme starting at 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

To view our full range of benefits please follow the link here.

Summary

We are the nation’s Archive of England’s historic environment.  We commit to be open, relevant and reflective of all stories and places so we can better understand the historic environment and how it has shaped our rich and diverse cultural identities.  We curate a dynamic collection that tells the story of the shared memories and lived histories of places in England. 

What you will be doing

As a member of the Historic England Archive team (HEA), you will contribute to the better understanding of our collections - what we hold, its copyright and condition - and you will ensure that the content and assets are shared in accessible, inspiring and engaging ways with a diverse range of audiences.  Through your work, you will also support the delivery of material for the purposes of income generation and improved access. 

You are responsible for providing access to the Archive's holdings for a wide range of customers.  You are part of a team that provides a range of free and charged for services, relating to aerial photographs, archaeological information and architectural material.  You will be handling and copying physical and digital archive items. 

What we are looking for

- Excellent verbal and written communication skills

- Relevant qualification in British archaeology or architecture and/or equivalent experience

- Customer service experience in a relevant environment

- Excellent team working skills

- Adaptable IT skills

Please note your application will be scored and assessed against the above criteria.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at recruitmentTeam@Historicengland.org.uk if you have any recruitment queries. 

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.

Provisional interview dates: Tuesday 12 August 2025

Please follow the link for a full copy of the Job Description –https://cms.historicengland.org.uk/media/egvkorup/zw-archive-enquiry-officer-jd-may-2025.odt