Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

We are seeking a Head of EDIB who will lead the development and nurturing of a culture where equity and inclusion are embedded in everything we do. This is an exciting opportunity to lead a team spanning EDIB, including anti‑racism, safeguarding and co‑production, while working collaboratively across Turn2us to enable impactful co‑production and champion a positive, values‑led approach to safeguarding. The role will play a key part in shaping and sustaining organisational culture, ensuring that our practices are inclusive, equitable and aligned with our mission. The postholder will work closely with colleagues across the organisation and will be accountable for driving this work forward, including through collaborative structures such as cross‑organisational change teams. They will work in close partnership with the Director of People, Culture & Governance in their capacity as Executive Lead for EDIB, ensuring strategic alignment, shared accountability and effective delivery of our EDIB commitments.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week (2 days preferable for this role).

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Please read the Head of EDIB job pack for further information.

Job Description

Job Title: Head of Equity, Diversity, Inclusion and Belonging 

Department: Inclusion Team

Reports to: Director of People, Culture and Governance

Direct Reports: Safeguarding Manager, Co-Production Manager

Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking

Type of role: Full-time, permanent

Purpose of the Role: A pivotal role leading the Inclusion team, covering EDIB, including anti-racism, safeguarding and co-production in the People, Culture and Governance directorate. This role is focussed on how we maximise our impact for people facing financial insecurity through equitable frameworks and processes that start with our values. To achieve this, you will work collaboratively across Turn2us, be an enabler of impactful co-production and champion a positive culture around safeguarding. Working closely with the People and Culture team and the governance team, you will help to develop and nurture a culture where equity and inclusion are ingrained in everything we do. This includes collaborating with colleagues to ensure our fundraising, communications, programmes and evaluation are inclusive.

Key Responsibilities and Accountabilities:

• Be accountable to the Director of People, Culture & Governance in their responsibility for executive leadership of EDIB, co-production and safeguarding.

• Lead and manage a team (two direct reports) covering EDIB, co-production and safeguarding.

• Lead and monitor Turn2us’s new EDIB strategy.

• Co-ordinate activities to maximise buy-in, ownership and impact of the EDIB strategy and plans across all Turn2us activities.

• Chair the Turn2us EDIB working group with responsibility for co-ordinating the group and its activities.

• Act as a critical friend and trusted advisor across the organisation to embed inclusion and co-production within our work.

• Act as default secondary safeguarding responder in support of the Safeguarding Manager for all incoming safeguarding concerns and complaints.

• Ensure a positive culture of safeguarding is embedded across the organisation.

• Working with the Head of People and Culture, to develop training and learning programmes including those to enhance employee understanding of inclusion issues. This is not a role that is involved in day to day HR.

• Be an active member of the People, Culture and Governance directorate, and the Heads group.

• Identify new learning, external trends and best practice that increase equity, diversity, inclusion and belonging in Turn2us and throughout our activities.

These are the normal duties, which the Charity requires from the position. However, it is necessary for all staff to be flexible, and all employees will be required from time to time to perform other duties as may be required by the Charity for the efficient running of the charity. This Job Description is non-contractual. It will be reviewed from time to time and may be subject to change.

At Turn2us, we are committed to protecting personnel, children, adults, and service users from any harm arising from each other, themselves, our activities, or organisational failings whilst in contact with us. The post holder will be required to follow the safeguarding policy and will be responsible for integrating safeguarding into all aspects of their work.

The post holder will be expected to ensure that their work complies with contractual terms and conditions, the Charity’s policies and procedures and key legislation, such as data protection and charity law.

Person Specification

Experience & Knowledge

• Experience of developing and implementing EDIB strategies, frameworks, delivery structures, tools and policies that have had a meaningful and visible impact on organisational success.

• Experience of working constructively within an organisation to strengthen its practices and approaches, recognising the importance of aligning with organisational priorities and context.

• Experience in providing advice to the leadership team, People and Culture and staff members.

• Experience of sourcing and providing training on equity and diversity and anti-discriminatory practice.

• Understanding and awareness of equity, diversity and inclusion issues, best and emerging practice.

• Understanding of how to influence systemic change through others.

Skills & Abilities

• Passionate about EDIB and the role it plays in the development of an organisation, its work and impact.

• Ability to lead, motivate and manage teams in achieving clear and challenging objectives.

• Demonstrates sound judgment and advice.

• Ability to build strategic relationships and to negotiate and influence a wide range of stakeholders, establishing positive relationships that generate confidence and trust.

• Takes an evaluative approach to work, diagnosing what works, what does not, and what needs to change.

• Strong project management skills and ability to co-ordinate multiple projects with different timelines.

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