The primary purpose of this role is to provide comprehensive digital support, ensuring staff, members, and volunteers can effectively use the organisation’s digital tools. You will be responsible for triaging and resolving support requests, while contributing to the creation of accessible, self-service content to enhance digital literacy across the party. You will also ensure a high standard of support via the ticketing platform and other communication channels.

In addition, this role involves database administration, including uploading voter data and monitoring data quality across systems. Working closely with other teams to ensure data is maintained accurately and is easily reportable to meet organisational needs.

You will also drive continuous process improvement within the Digital Team by identifying inefficiencies and documenting repeatable processes. You will collaborate with other teams to support the evolution and documentation of their digital processes.

To view the full job description and person specification, please visit https://www.greenparty.org.uk/jobs/

We welcome and encourage informal conversations about the role. Please contact Norm Cassidy (Digital Manager) via email at norm.cassidy@greenparty.org.uk to arrange a call.

Applications to be submitted by 11.00am on Wednesday 20th November 2024 via our Applied recruitment system. Interviews will be held week commencing 25th November 2024.

Please note that the Applied recruitment system is configured to ask a series of questions that will support shortlisting for this role. Each question is based on one or more of the attributes listed in the person specification associated with the role (Digital & Data Officer November 2024) and your answers will be scored based on how you demonstrate the attribute(s) that are relevant to the specific question being asked.

We welcome applicants from all backgrounds and communities, in particular those that are currently under-represented within our staff team. This includes, but is not limited to, people from minority ethnic groups and those who identify as disabled.

If you require any adjustments to help you complete the application, please contact hr@greenparty.org.uk