B Lab

B Lab is a non-profit network transforming the global economy to benefit all people, communities, and the planet. B Lab creates standards, policies, and tools for business, and we certify companies — known as B Corps — who are leading the way. We mobilize the global B Corp community of over 6,000 businesses in 87 countries towards collective action to address society’s most critical challenges and we collaborate with governments, academia, coalitions, and other institutions to drive economic systems change. By using business as a force for good, our collective vision is to create an inclusive, equitable, and regenerative economy. 

B Lab Europe

B Lab Europe was established in 2013 and since the B Corp movement was established in Europe, it has gained remarkable traction with over 1,100 certified B Corps in the European Union and over 20,000 European users of the B Impact Assessment. The European movement is underpinned by a network of different entities – certified B Corps, country partner representatives, and the team of B Lab Europe, which coordinates the strategy, processes, and many of the activities of its European country partners

Overview

B Lab Europe is looking for a Senior Multinational Certification Coordinator to join our team. The role will be responsible for supporting companies on the Large Enterprise pathway in their certification journey. This role focuses on process improvement, direct contact with & support for large & complex companies, coordination with relevant Country Partner representatives, and process facilitation in collaboration with B Lab Global representatives. The person taking on this role is expected to be customer-facing and to have a deep level of understanding of the Large Enterprise certification process, certification support services, and the B Corp Certification standards. The objective of this position is to facilitate the strategic growth of the European community of Certified B Corporations and to promote the adoption of the B Corp standards by companies in Europe, specifically for large and multinational companies.

This is an exciting opportunity to join an organization and movement working to make the global economy benefit all people, communities, and the planet.

Core Responsibilities 

• Account Management for the LEA Pathway (40%):

  • Management of a range of LEA company accounts from point of application to certification.

  • Tracking the progress and planning the service capacity needs of companies under their lead.

  • Supporting the MNC Manager with the annual capacity forecast by providing expected service needs for the companies under their lead for the following year.

  • Coordination of company certification with relevant internal B Lab teams.

  • Presentation of complex processes, certification requirements, and standards to company senior management and sustainability leads.

  • Problem-solving any issues that may appear within a company’s certification process.

  • Escalating any important information or issues to the Multinational Certification Manager or relevant B Lab stakeholders.

  • Preparing companies for transition regarding the evolution of B Corp standards.

• Country Partner (CP) support and knowledge sharing (30%):

  • Co-leading the MNC Circle monthly meeting and proactively contributing to the agenda.

  • Key contact for the Complex Structures Committee and DQ Committee.

  • Deliver key resources for strategic projects & workstreams. Support training development.

  • Lead bi-weekly check-ins with CPs to discuss company progression and provide workstream updates.

• Process Improvement and Knowledge Management (30%):

  • Roll out changes to the Large Enterprise process and approach in light of the evolution of B Corp standards and upcoming EU Directives.

  • Provide regular feedback to the MNC Certification Manager and relevant B Lab Global process owners on company experience.

  • Serve as a vocal point in process improvement & ideation workshops.

  • Manage the Large Enterprise user journey and implement improvements.

Qualifications & Skills

• Good level of understanding of the Large Enterprise Approach B Corp certification process and standards.

• Various years of experience working with/supporting Multinational Companies sustainability strategies

• Proactive problem solver, identifying viable solutions to mitigate risks or resolve conflicts.

• Critical thinking to analyze stakeholders' needs, expectations, and potential impacts on the project.

• Efficiently managing time and priorities to address the needs of various stakeholders.

• Excellent communicator, able to build relationships for the longer term, and comfortable working with diverse stakeholders and handling challenging conversations.

• Ability to explain complex ideas in simple terms verbally and in writing, by creating documents, memos, and reports.

• Exceptional organisational and administrative skills.

• Familiarity with Salesforce, Trello, Slack, Google Suite, or comparable platforms.

Start Date

As soon as possible

Working Arrangements

Hybrid - both working from the office in Amsterdam and working from home is allowed

Reports To

Multinational Certification Manager

Recruitment Policy

We have made it a priority to hire from, a diverse pool of candidates - as we believe that a range of lived experiences, voices, and perspectives directly contributes to the success of our team. An equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. That’s why we have chosen BeApplied as our recruitment tool as it is designed to try and remove as much bias as possible from our hiring process.

• Instead of using your CV [alone], we are asking candidates to answer questions to test the skills needed for the role. No cover letter is required.

• The answers are then anonymized, chunked, randomized, and reviewed by team members.

• The platform also asks some demographic questions before you start your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

• Once we have anonymously reviewed your answers, you will be contacted via email within 2 weeks with either an invitation to an interview or an email explaining why you did not receive an invite to an interview based on our review.

We understand that candidates come from a variety of backgrounds and may have differing levels of access to resources and support networks.

To democratize the application process, we acknowledge and accept the use of Artificial Intelligence (AI) tools by candidates when preparing their application responses. We believe that AI tools can offer support and resources, particularly to those who may not have access to extensive personal or professional networks. This approach aligns with our commitment to equity, providing all candidates with an opportunity to showcase their skills and potential in a more balanced and fair manner.

However, we encourage candidates to use these tools responsibly and ethically, ensuring that the final submission is reflective of their own thoughts, experiences, and capabilities. Our assessment process is designed to evaluate the unique qualities and skills of each individual, and we value authenticity and honesty in the responses we receive.

Whether you are successful for this role or not, we will store your application and data in our system for a max period of one year from the application date in case another role becomes available that you are suitable for. If you have any questions or concerns about us storing your data and/or the period of time, please contact us at jobs@bcorporation.eu and we will answer to you within 30 days.