Job Title: Workplace Services Apprentice

Department: Business Support

Reports to: Senior Business Support Manager

Salary: £27,050 p/a

Contract: 18 months

Location: London / EC4A

The opportunity:

Better Society Capital (BSC) exists to improve the lives of people in the UK through investment with a sustainable return. We are the UK’s leading social impact-led investor, restless for change. We are looking for an enthusiastic apprentice with a customer-centric approach that will work with us to deliver a workplace environment that supports colleagues to do their best work in a welcoming environment. We foster a collaborative, inclusive working environment with a culture of continuous learning, and where everyone is encouraged to bring their own creative ideas. Throughout your time with us, you will gain experience in a range of business support and workplace service areas.

During this apprenticeship, we will support the candidate in receiving their Level 3 Business Administrator qualification via LDN Apprenticeships.

What you will do:

• Provide a welcoming Reception service to all visitors and contractors, both face to face and via telephone during business hours, Monday to Friday 

• Creating an enjoyable space for internal and external stakeholders, ensuring the office environment is kept tidy and presentable 

• Daily housekeeping checks and prompt reporting of issues  

• Coordinating ordering and storage of office consumables, in line with our Responsible Procurement & Partnerships Policy and Buying Social 

• Coordinating incoming and outgoing office post and couriers 

• In collaboration with the IT Apprentice, providing AV support to ensure meetings run smoothly 

• Helping support our pro-bono external room lending service, coordinating bookings and providing onsite support of refreshments 

• Working with the Senior Business Support Manager to coordinate a fire marshal and first aider rota 

• Weekly housekeeping reviews with the Senior Business Support Manager, proactive checks to ensure health and safety is maintained 

• Working in conjunction with our wider support officer team to assist with and cover their duties as required

• Health and safety admin support, scheduling training invites and collating training records 

• Office event support, setting up catering and refreshments for all-staff lunches and inhouse socials 

• Coordinating Reception/Townhall AV displays, liaising with teams and uploading content via the cloud software 

• Develop and maintain strong working relationships across staff, stakeholders and the building team 

What you will bring:

Skills, Abilities and Attributes

• Problem solving

• Ability to work on your own initiative but also work well as part of a team

• Great attention to detail

• Good communication skills

• Customer-centric approach

• A willingness to contribute ideas on processes

• An interest in social impact and/or evidence of voluntary involvement with charities

Embody Big Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Experience

No prior work experience is needed as this is an apprenticeship role. However, any experience in demonstrating the above skills from a work, education or voluntary experience is desirable.

Qualifications

Preferred: Five GCSE grades C - A* (4-9) or equivalent, including English and Maths. However, we are open to alternative qualifications and support will be given during the apprenticeship.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business in London, accessible to a number of public transport links. Given the requirements of the role, the working pattern covers Monday through to Friday onsite, during 9am-5.30pm.

Right to work: candidates must have the right to work in the UK 

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialised; disabled; under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer) at ngordon@bettersocietycapital.com

How to apply:

Please apply via Applied by Sunday 8th December at 23:00pm.

Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

Please note: we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.

Interviews

Round 1 interviews will be held on Thursday 12th and Friday 13th December

Round 2 interviews will be held on Monday 16th or Tuesday 17th December

You can find out more about our recruitment approach here