Purpose

As Events Officer, you will play a key role in enabling event organisers to deliver safe, fair and successful events. With a strong focus on administration, you will provide essential support to a range of event organisers, building effective relationships and helping them navigate event requirements and processes. You will also contribute to the hands-on delivery of a small number of events, ensuring a positive experience for participants and stakeholders. Combining technical knowledge, relationship management, and a commitment to continuous improvement, you will help deliver an exceptional service and event experience for all involved.

Key Tasks

• Enable the successful delivery of events by supporting event organisers to plan and deliver a diverse range of events across a variety of settings, aligned to the British Triathlon Events Framework

• Develop and maintain strong positive relationships with new and existing event organisers, managing key relationships and projects to collaboratively drive event growth

• As part of the team, ensure events are delivered safely and fairly by administering the event permitting process, from initial application through to post event review

• Issue event permits consistently and efficiently to the required events, reviewing event documentation to ensure National Governing Body standards are met and appropriate safeguarding measures have been taken

• Implement technical guidance across events, supporting event organisers and colleagues to uphold industry standards and the integrity of events. Serve as a technical expert and point of contact

• As part of the team, play a central role in delivering exceptional customer service by engaging with both participants and event organisers, responding promptly with clarity, professionalism, and purpose

• Take responsibility for selected key event areas, including but not limited to, league support, children and young people and event sustainability, ensuring consistent execution

• Collect and analyse event data and insight to inform practical improvements and aid the planning of future event developments

• Support and contribute to the development and delivery of the events action plan and strategy

• Work evenings and weekends, where required

• Support the delivery of British Triathlon and Age-Group Major Events where required

This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities, whenever reasonably instructed.

Relationships

Our Events Officer will report into the Events Manager. The successful candidate will be an integral and valued member of the events team and is likely to thrive through developing and maintaining close working relationships with wider development team colleagues and event organisers.

About You

Our values sit at the heart of everything we do, and we’re looking for someone who truly lives them:

·       Inclusive – You collaborate naturally, seek diverse opinions, and welcome feedback. You treat everyone with respect, integrity, and honesty.

·       People-Centred – You’re an excellent communicator who builds strong, lasting relationships across all levels. You demonstrate high emotional intelligence in your interactions.

·       Ambitious – You’re proactive, creative, and open to new ideas. You set ambitious goals, take accountability, and embrace learning through experimentation and failure.

·       Do What’s Right, Not What’s Easy – You’re decisive, resilient, and unafraid to tackle difficult issues. You show sound judgment, protect confidentiality, and lead with courage.

In addition to these values, the following knowledge, skills, and experience are essential or desirable for this role.

Knowledge, Skills & Experience

Essential

• Excellent communication skills – written and verbal

• Excellent organisation skills and attention to detail

• Ability to engage with stakeholders in a positive and confident manner

• Clear and logical thinker, with the ability to analyse requirements, propose practical solutions and make decisions 

• Positive approach to dealing with challenging issues

• Focused on excellent quality of service

• Able to work independently, directing own work programme and collaboratively as part of a team

• Ability to learn quickly and adapt

• Working within an office/administrative environment 

• Developing and managing relationships 

• Knowledge and/or experience organising and delivering events 

• Computer literate, including Office products, Windows

Desirable

• Understanding of health & safety and risk assessments

• Knowledge and/or experience of the sport of triathlon

Other

In possession of a valid full UK driving licence (essential)

If you’re inspired and excited about working at British Triathlon, we’d love to hear from you!