About us

We are Britain’s national equality regulator and a United Nations accredited ‘A status’ national human rights institution.

We uphold people’s rights without fear or favour. We use the full force of our legal powers to defend people from unfair or unequal treatment and to challenge breaches of the law. We advise on developing laws and provide guidance, training and support to enable compliance.

We bring people together to create change. We work with employers, governments and a wide range of organisations, to promote understanding of equality and human rights and we support them to make improvements in practice.

Our strategy for 2022-25 gives us a strong platform to show that we will use our powers to protect and promote equality and human rights, and that we have identified the main challenges in society where we can make a difference in our role as a regulator.

Overview of the role and responsibilities

Working as a Content Designer at the Equality and Human Rights Commission, you will write, develop and optimise fantastic content for a range of digital channels, ensuring it’s clear, engaging, creative, thoughtful and accessible.

You will need to be able to take complex language and content and make them simple to understand, make the case for user-focused design and be able to explain your decisions clearly.

You will make sure user journeys are the best they can be and produce content based on insight and outputs of user testing, making sure it is relevant to the audience, easily understood and optimised for search engines.

You will manage relationships with stakeholders and subject matter experts to produce content that is accurate, timely, high quality and to house style. You will make sure that the appropriate policy, legal and quality assurance checks take place and that content is published quickly and efficiently.

You will be responsible for choosing the best format for displaying information to the user. We want you to be proactive in identifying gaps in content, suggesting content improvements and suggesting alternatives to flat content, where appropriate.

You will be working with external suppliers and creative agencies, and should have experience of managing budgets and finance administration, including procurement processes and purchase orders.

You will:

• write best-in-class copy and fastidiously edit, proofread and optimise content across a range of channels – including long-form publications, web pages, social media and newsletters

• work with the Senior Content Designers to plan how pieces will appear on different channels, including interface features, page structure, images/video and wireframes

• craft elegant and usable copy of all kinds - from long-form to link text - with an eye for design and placement

• make complex issues easy to understand and work with subject matter experts to ensure accuracy, validity and consistency of content

• support the commissioning of creative and fully-accessible multimedia content, including interactive publications, video and graphics

• support the Senior Content Designers to manage external suppliers to ensure projects are completed to a high standard, on time and on budget

• demonstrate applying accessibility best-practice and stand ready with  solutions for accessible content, so we can always lead by example

• support the Senior Content Designers to manage the delivery of major publications, including annual reports, and legal guidance

• work with colleagues to capture their thoughts, needs, insight and evaluation data, so you can propose and create impactful content

• proactively monitor and evaluate the performance of our digital content and channels

• elevate product quality: you know and define what ‘good’ looks like and your job is to help us deliver it

Knowledge, Skills and Experience

The full list of Knowledge, Skills and Experience required for the role can be found in the Candidate Pack.

Benefits

In return you can expect to receive a competitive salary, 30 days annual leave plus bank holidays (full time FTE) and access to the Civil Service Pension Scheme and partnership pension schemes.

We will provide investment in your career, giving you access to Civil Service Learning, our peer learning programme, specialist training and mentoring.  

We offer a range of family friendly benefits, such as enhanced parental leave, flexible working including non-contractual hybrid working.

You will also have access to our wellbeing offering, including our employee assistance programme, mental health first aiders, health checks, discount gym membership and retail discounts, cycle to work scheme and other salary sacrifice options. In addition, we have a range of staff networks and social groups.

How to apply

If this sounds like the role for you, please review the attached Candidate Pack for more information and submit your application today!

If you encounter any problems with Applied or have a question about the recruitment process, please contact Becky Roberts, HR & Recruitment Officer, Becky.Roberts@equalityhumanrights.com  

Disability Confident Leader

As a Disability Confident Leader, the Equality and Human Rights Commission offers an interview for people with disabilities (as defined by the Equality Act 2010 and The Disability Discrimination Act 1995 (Amendment) Regulations (Northern Ireland) 2004) and who meet the minimum criteria for this appointment.

Where high numbers of applications are received, the candidates that best meet the minimum criteria for the role may only be invited to interview. If you wish to apply for consideration under this scheme, please complete the appropriate section on the online application form. This will enable us to make the appropriate arrangements, if necessary.

If you require an alternative accessible version of the application form or wish to discuss your application or reasonable adjustment – please contact us by email at Becky.Roberts@equalityhumanrights.com or by telephone on 0161 829 8100

Diversity in our workforce

At the Commission, we are proud of our respectful workplace that values the contribution of all our staff, whatever their background.  We do not tolerate discrimination or harassment. Our recruitment decisions are based on fair, open competition, with appointment on merit. We welcome applications from everyone to ensure we achieve a balanced representation in our workforce in all grades.