About Us 

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system. 

About the Role

To provide full administrative support relating to the development of partnerships, and the delivery of programmes, at the Liverpool satellite campus in the National Institute of Teaching’s North West region. 

Corporate Responsibilities

• To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT.  

• To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person.  

• To comply with all reasonable management requests. 

Key Responsibilities 

• Liaise with the senior regional team regarding the organisation of the events diary and preparation of the event programme.  

• Ensure a seamless, positive experience for potential and existing partners, as well as potential applicants, which reflects the NIoT’s ethos and values; 

• Liaise with event leaders and participants before, during and after events take place and manage an effective administration service. 

• Handle incoming and outgoing communications on behalf of team members. This includes screening phone calls, managing emails, drafting correspondence, and responding to enquiries professionally and promptly. 

• Maintain a high level of confidentiality and discretion when dealing with sensitive information, documents, or conversations.  

• Prepare event spaces fully for each event including layout, ICT/audio equipment and ensure refreshments are organised and provided.  

• Respond to enquiries promptly and accurately, provide tours of the venue and give accurate venue and course details.  

• Maintain safety and security of all individuals involved in events by reporting any safety concerns, adhering to fire safety regulations and implementing correct procedures for recording attendance.  

• In the absence of the Line Manager, provide operational management at the Campus. 

• Adhere to office procedures and maintain accurate record keeping; 

• Maintain a good working relationship with colleagues; 

• Demonstrate an active commitment to own professional development; 

• To comply with the National Institute of Teaching policies and procedures at all times; 

• Undertake other reasonable duties (with competence and experience) as requested, in accordance with the changing needs of the organisation. 

Essential Criteria

• Administrative experience.  

• A pro-active approach that focuses on solutions.   

• Highly proficient in managing and monitoring processes which drive successful reporting    

• A sensitivity to the requirements of different audiences and an ability to adapt style appropriately.   

• A track record of, or the potential to co-ordinate key events or programmes (ideally in the education sector). 

• A commitment to the aims of the National Institute of Teaching 

• An interest in the education sector and a belief in the value of teachers and school leaders  

• Excellent organisational skills and attention to detail. 

• Excellent interpersonal and written communication skills 

• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases   

Desirable Criteria

• Previous experience of working in a remote and geographically distributed team    

• Previous experience in the education sector    

• Previous expertise of supporting training in the education sector, especially within ITT, ECF and/or NPQ  

• Experience of using management information systems and/or various online learning environments, particularly Microsoft Teams    

• Previous team co-ordination/PA experience    

Working at the National Institute of Teaching

Contract: Full-time, permanent

Salary:  £29,269 per annum + benefits 

Key Benefits:   

• Flexible & Hybrid working  

• At least 27 days’ holiday a year (plus 8 bank holidays)  

• Local Government Pension Scheme

• Comprehensive employee benefits including enhanced parental leave

Diversity and Inclusion

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Notes:

-This document is an overview of the role.  

-The responsibilities will include but will not be limited to those listed above and it is anticipated that the role will evolve over time and as such the duties may change.  

-This document does not form part of the contract of employment.  

-We regret that we are currently unable to sponsor visas.

-This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.