Head of International School Sales
Unifrog
- Closing: 2:21pm, 11th Mar 2024 GMT
Job Description
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity.
If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our People and EDI Lead, Jo.
International Partnerships at Unifrog
Our goal is to be clearly established as the leading careers and university guidance platform for international schools. We’ve made some great strides towards this already, both through developing a great platform and an amazing international schools team, and we’re now currently working with over 800 international schools globally. Looking forward, we want to build on what we’ve achieved so far in order to support as many students as possible around the world to find their best next step.
What you’ll do
As Head of International School Sales, your role will be to make sure that we achieve our partner growth, resubscription and revenue targets. You’ll be responsible for maintaining and improving sales excellence within the team and you’ll make sure that our resubscription rate remains sky high.
Your key responsibilities:
Lead the International Area Manager team and New Partnership Lead to achieve their goals and objectives.
Establish and execute the International Schools team’s sales strategy and processes. Constantly monitor what’s working well and what isn’t and make changes accordingly.
Shadow and support the International Area Managers on demos and strategy calls and look for ways to continually improve performance.
Support the International New Partnerships Lead with building prospecting campaigns and achieving demo targets.
Conduct International Area Manager and International New Partnerships Lead performance reviews and support them with their personal development goals.
Be the point person for escalation of issues related to partners at a high risk of being lost/that have expressed a desire to end their partnership with us.
Work with the Head of International Partnerships to secure central contracts with international school groups.
Work in partnership with the International Partnerships Manager, who leads our onboarding and customer support team, to ensure strong student/counselor/teacher engagement across our partner school base to drive a sky-high resubscription rate.
Support the Head of International Partnerships in establishing our conference line-up for the academic year and helping to ensure our marketing materials are up to date and effective.
Attend international conferences and networking events to promote Unifrog.
Be responsible for a region with the responsibilities of an International Area Manager.
Develop knowledge of our competitors and maintain a bank of resources for the team to use about the benefits of Unifrog.
Working together
You’ll be managing our team of International Area Managers (who manage schools in Europe, Asia, the Middle East and the Americas), as well as our New Partnerships Lead.
You’ll work collaboratively with the International Partnerships Manager and the rest of the International Schools team.
You will report to the Head of International Partnerships.
What we’re looking for
Proven track record of excellent relationship management.
A minimum of 2 years’ sales experience.
Strong leadership skills to motivate and inspire teams and individuals.
Innovative and able to implement and execute processes strategies.
Experience of managing a team is desirable, but not essential.
Strong communication skills – both written and over the phone.
Personable and resilient.
Proficient in forecasting and data analysis.
Active listening and objection handling skills.
Keen attention to detail.
Strong organizational skills.
Interest in the education sector (edtech experience is favourable but not necessary).
You will be leading a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
£52,000 per annum (Grade D), plus commission from schools in your area and a share in a company-wide performance bonus. (OTE £60,000).
Full-time.
Work remotely from the UK or in our London office.
28 days paid holiday per year (plus bank holidays).
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday. As the international sales team is global you will be required to adjust these hours once or twice a week.
Start date: as soon as possible, though we will be flexible for the right candidates.
If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact recruitment@unifrog.org.
Application process
Deadline: 10:00am (GMT) on Friday 8th March 2024.
Stage 1: Application form (~1 hour) ✍️
Visit our website to upload your CV and complete the questions and tasks below.
Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Why do you want to work at Unifrog? (250 words)
ii. With reference to the job description and your experience, what would make you an excellent candidate for this role? (250 words)
iii. Tell us about a time you had to lead a team to meet a goal - what was your approach? (250 words)
Stage 2: The next stage of the application process will be two short tasks. We will schedule these tasks throughout the application window so we encourage you to apply early.
Stage 3: Video call interview (1 hour) 🖥️
Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
Video call interviews will be held w/c 18th March 2024.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Removing bias from the hiring process
Applications closed Mon 11th Mar 2024
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review
Applications closed Mon 11th Mar 2024