Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England have a fantastic opportunity for you to join us as our Business Officer as part of our Business Management Team.

The Business Management Team provides assistance across the local teams’ work and will take a proactive role in service delivery through managing the delivery of grant-aid and advisory services and dealing directly with our customers.

As part of this team, you will assist colleagues in Development Advice, Partnerships, Government Historic Estates (GHEU) and Greater London Archaeological Advisory teams (GLAAS) in the delivery of Group and corporate targets.  You will facilitate the efficient provision of statutory and other advice and will manage individual grants, including assisting with negotiations and complying with procurement and financial administration procedures.  You will assist the Local Leadership team in responding to external and internal requests for information and briefings.

What you will be doing

To act as the initial point of contact for customer enquiries concerning grant-aided projects and advisory work, ensuring high standards of customer service at all times.

To assist colleagues in the GLAAS, Development Advice and GHEU teams with the initial appraisal, recording and assessment of statutory notifications and other requests for Historic England advice, providing information as necessary for specialist consideration.

To assist colleagues in the Partnerships teams by assessing applications for HE support in accordance with corporate standards of eligibility and need, and to take full responsibility for effective management of assigned grant-aid processes including post‑grant monitoring.

To monitor regularly and take responsibility for progress chasing to facilitate timely delivery of all Historic England advice, including establishing and maintaining operational links with external customers (e.g. local authorities), and effective collaboration among colleagues within the local office.

To undertake role of ‘Super User’ as required for testing and staff training in the use of information management systems, as delegated by the Business Manager.

To assist the delivery of all Corporate Plan activities (including assisting activities such as capacity-building) as agreed with line management.

To be an effective advocate for the benefits for local places of conserving heritage assets.

To undertake any other reasonable duties commensurate with the grade and competencies required of the post requested by line management.

Who we are looking for

• Experience of interpreting and analysing information and using it to inform your judgment

• Ability to work under pressure and use own initiative

• Experience of working directly with members of the public

• Financial aptitude with a high level of attention to detail

• Ability to interpret maps and architectural plans/elevations

• Good communication skills (written and verbal)

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We offer a wide benefits package including a competitive pension scheme starting at 26% contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at recruitmentTeam@Historicengland.org.uk if you have any recruitment queries. 

To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.

Interview dates: w/b 22/04/2024 in London CBH

Please follow the link for a full copy of the Job Description –

https://historicengland.org.uk/media/b0iocexm/business-officer-london-and-se-region-fulltime.odt