Technology Manager
Fair4All Finance
- Closing: 10:00am, 22nd Mar 2021 GMT
Job Description
The Role
This is an exciting opportunity for someone who wants to help transform the way financial services serve people in vulnerable circumstances in the UK. At Fair4All Finance we are supporting the development of organisations serving this consumer group through financial investments, development of tools and frameworks, and provision of advisory services to individual organisations.
We have been researching the technology market serving the affordable credit sector and working with some of the key suppliers to the sector. We have recently conducted a survey of technology usage across the sector and published a market report which we are using to help shape our strategy in supporting the sector.
A priority for 2021 is to deliver a technology toolkit alongside partner organisations to help the sector navigate some of the technology challenges and opportunities that they face. The role will involve continuous assessment of the technology landscape, technology developments and innovations including the role of fintechs in the industry. You will lead on the development of some of the tools for the sector, which may comprise webinars, guides and/or templates.
The Technology Manager will work on a day-to-day basis with the Technology Strategy and Innovations Lead and work closely with all members of the Fair4All Finance team. As part of a small team, we’re looking for someone who will integrate well into the team, comfortable meeting with technology practitioners and senior leaders at the financial services organisations that we work with, has an entrepreneurial mindset and is organised and driven to deliver.
This will involve leadership of work within two key capacity building areas:
Operational excellence and capability: to optimise sustainable IT operating models for providers serving this customer
Markets, consumer insights and product design: enable well designed solutions that build wellbeing to reach the people and communities we serve
What you'll be doing
Centre of expertise 65%
Contributing to the overall strategy for supporting technology in the sector
Leading the delivery of specific modules of the technology toolkit
Develop some of the tools within the toolkit modules (generally guides or templates)
Partnering with organisations as part of the toolkit development and delivery
Providing advice and support to the businesses operating in the sector – suppliers and community finance businesses
Investment due diligence 15%
Supporting the Technology Strategy and Innovations Lead in performing technology due diligence on organisations in which we are evaluating investment
Contributing to the ongoing performance assessment of our technology investments
Technology interventions 10%
Providing specific consulting support to organisations requiring independent review of their technology choices or activities
Writing reports summarising the output from our intervention and recommendations
Team Support (10%)
Supporting the team with regular feedback, check-ins, and developmental objectives
Contributing to a healthy and positive team culture, through role modelling in line with our commitments
Contributing positively to the organisation's aims of diversity and inclusion
Looking after the health, safety and welfare of yourself and all around you
Taking on other reasonable duties as appropriate, in line with your skills, knowledge abilities and experience
Who You Are
Essential experience and capabilities include:
To be successful you will need to:
have experience related practical application of business technology solutions, ideally as a consultant, designer or developer of business software
evidence an entrepreneurial mindset and ability to develop innovative solutions
have a good understanding (practical or academic) of open architectures and use of APIs to deliver flexible business solutions
have a good understanding and passion for staying up-to-date with technology evolution and innovations
be an excellent project manager delivering outcomes to a specified timeframe at a high quality
evidence strong oral and written communications skills and ability to articulate complex messages using both PowerPoint and Word as communications tools
share our passion for our mission to increase the financial resilience of people in vulnerable circumstances
Personal characteristics
be comfortable challenging the status quo and energised by designing solutions
be able to deal with complexity and uncertainty and work under your own initiative
be keen to adopt innovative and creative approaches to problem solving with multiple stakeholders
be great at listening to people who you will be working alongside or providing consulting services to
enjoy innovative and experimental ways of team working
seek continued learning and development, and enjoy developing others
seek continued learning and development and enjoy developing others
be a brilliant team player – take the initiative to support colleagues and suggest solutions
be great at building relationships at all levels
What it means to be part of the Fair4all Finance team
Values
We are Inclusive
We want to work in partnership with others who have experience and expertise and share what we have; we do not want to duplicate work done by others
We are Transparent
We are open and invite contribution in all we do
We are purpose orientated
The needs of people in vulnerable circumstances are at the heart of everything we do
We have a service mentality
We operate with humility and provide a practical commercial service to those seeking to improve financial inclusion
We are agile and innovative
We iterate potential solutions rather than designing for perfection
We work holistically
We seek to understand the problems we are trying to solve from both the viewpoint of the whole system and the individual effected
Removing bias from the hiring process
Applications closed Mon 22nd Mar 2021
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review
Applications closed Mon 22nd Mar 2021