IT Manager (USA)

The Sunrise Project

Employment Type Full time
Location Remote · Multiple locations British Columbia, Canada · Oregon, USA · Idaho, USA · Washington, USA · Nevada, USA · California, USA
Salary $115,695 - $124,866 (USD) Additional benefits listed below
Team Technology and Transformation
Seniority Mid-level
  • Closing: 8:14am, 19th Dec 2024 PST

Job Description

About Us

The Sunrise Project is a global network of independent organizations united by a common mission: scaling social movements to drive the global transition beyond fossil fuels. We've developed a unique model that combines strategic grant-making with campaigning, supporting interconnected organizations to create powerful change aligned with our mission.

Sunrise Inc is a proud member of The Sunrise Project network. Our organizational culture is dynamic and adaptable. We're committed to supporting our team members to thrive as we tackle the urgent challenge of climate change. We believe that a diversity of experiences and perspectives strengthens our strategies, teams, and movements.

Sunrise Inc takes the broadest possible view of diversity and encourages First Nations people, people of colour, people living outside of cities, people living with disabilities, neurodiverse, and LGBTQIA+ people to apply. We are continually working on becoming a better workplace for everyone.  Find out more here.

About The Role

This newly established role requires high-level competence and experience in cloud-based services and infrastructure, security, data governance, and managing helpdesk. As part of the Technology and Transformation team, you’ll lead the global remote technology team of three people, to provide day to day services, and build out our technology function to service the needs of the organization as we continue to grow.

Our IT environment is designed to be secure, easy to maintain and readily available from any location around the world. We use Apple and Google Workspace in our environment and we rely on standard tools configured appropriately to support our teams to achieve the Sunrise mission effectively and securely.

We are currently working through an operational transformation involving the replacement of core systems to cloud-based tools. This role is responsible for establishing our accessible and inclusive IT practices to operate effectively in a remote first, cloud based ecosystem.

We support networks of organizations to work together to achieve outcomes that would not be possible by individual organizations acting alone. We expect all roles at Sunrise to actively support the capacity building of these networks and partner organizations.

About You

You are passionate about technology being an enabler for effective organizations but also understand that the use of technology is what defines its effectiveness. With an appreciation for the alignment of people, process, and technology, you have a user-centered mindset as you strive to establish operating processes, data governance, implement security protocols, and be a champion for innovation. You can talk to executives, vendors, and team members, tailoring your approach and messaging to your audience.

You love systems and processes that are lean and flexible yet robust without being overly bureaucratic, and you know how to design and implement them! You thrive in an environment of change,enjoy navigating through uncertainty to establish work practices, and build the foundational technology function. You get how to support people to use these systems and bring people with you on that journey.

You enjoy helping solve organizational problems. You get the best out of IT services and proactively identify ways to streamline our work and improve the security and resilience of our IT environment. You are a quick thinker and problem solver who is super-organised and passionate about tech and people.

Key Responsibilities

  • Provide IT leadership and collaborate with executive leadership to identify technology trends, opportunities for innovation, and manage risks.

  • Lead and mentor a geographically dispersed technology team, fostering a collaborative and inclusive work environment.

  • Manage and establish IT services (software, cloud infrastructure and IT security) ensuring it supports the immediate to medium term needs of the organization, and that  accessibility and inclusion happens by design

  • Manage third-party vendor contracts and relationships including negotiating contracts to optimize services and costs

  • Implement, manage, and monitor cybersecurity measures to protect the IT infrastructure, networks, and data. This includes deploying security tools, conducting vulnerability assessments, ensuring compliance with security policies, and responding to security incidents to mitigate risks

  • Establish incident response and disaster recovery processes, and lead the response to minimize potential risks and impact

  • Analyze help desk data - proactively identify opportunities to educate network members that might have a skills gap with specific pieces of software

  • Monitor system performance, identify areas for improvement, and implement solutions to enhance efficiency and reliability that optimizes energy efficiency and reduces our carbon footprint

  • Co-establish data governance and change control processes

  • Lead key projects including security uplift, data governance, website management, disaster recovery

  • Support the acquisition, implementation and management of SaaS platforms.

  • Identify opportunities to leverage AI and automation to accelerate climate action initiatives across the sector

Required skills and experience    

  • Bachelor's degree in Information Technology, Computer Science, or a related field

  • 3+ years of progressive experience in IT management roles, with a focus on team management, vendor management, and cloud based infrastructure

  • Experience in a remote first, Google Cloud environment

  • Experience in data management and analysis 

  • Proven project management skills, including the ability to lead and execute complex IT projects

  • Understanding and commitment to Justice, Equity, Diversity and Inclusion (JEDI)

  • Excellent communication and collaboration skills, with the ability to interact effectively with cross-functional teams and senior leadership

  • Understanding of, and interest in, new technologies and trends

  • Understanding of sustainable practices and a demonstrated commitment to advancing climate-conscious initiatives through technology and a commitment to social justice

Job requirements

  • You must have full working rights for the United States.  The Sunrise Project is unable to sponsor applicants for employment visas.

  • Employment background checks are required.

  • Previous employment reference checks will be required for successful applicants

  • Intermittent travel with advanced notice is/may be required.

  • Flexibility to adjust work hours to accommodate multiple time zones

How Sunrise supports its staff:

The Sunrise Project Inc. (Sunrise Inc.) is committed to creating a workplace that supports our staff to do their best work and develop professionally. We have the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff:

  • 401(k) & employer match

  • 100% employer paid health, vision and dental coverage

  • Five weeks of vacation leave

  • Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program

  • Life Leave (up to 40 days p.a. for significant personal reasons)

  • Flexible Working Policy

  • Floating public holidays (cultural leave)

  • Employee Assistance Program

  • VIDA - An AI tool to support your health and wellbeing.

  • Generous allowances for:

    • Workspace Benefits incl: Macbook & accessories, initial $2,000 for home workspace and IT equipment + $800 every 2 years + up to $75/mth phone/data/internet.

    • Shared office support

  • Regular all-org and team meetings & retreats

  • Learning & Development Program incl. a professional development budget for you

  • Coaching & manager support with regular 1:1 meetings

  • Annual performance & development reviews with 360 feedback

  • A co-developed work plan to ensure clarity on your role & key responsibilities

  • We provide our staff with a voice on issues that concern them via consultation, eg JEDI caucuses, working groups, slack channels, surveys and meetings.

Removing bias from the hiring process

Applications closed Thu 19th Dec 2024

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Thu 19th Dec 2024