Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively. Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications. We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform). Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (details on our website).

Equity, Diversity and Inclusion (EDI) at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

As a platform that supports teachers and students from a huge variety of backgrounds and is committed to improving social mobility, it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating our policies and practices.

To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses. That way no candidate is disproportionately advantaged or disadvantaged by where they show up in the group.

What you’ll do

• Equity, Diversity and Inclusion (EDI) (~3 days per week)

This year we’ve started working with The Unmistakables - an award-winning EDI consultancy - to hear their thoughts on how we can take our next steps in EDI. As our first People and EDI Lead, your role will be to take their recommendations, along with your own ideas and feedback from the team, and work with the People and Leadership teams to bring them to life. Our goal is to make Unifrog an even more equitable, diverse, and inclusive place to work. 

This is an opportunity for someone with experience working in EDI to help develop our EDI strategy and make a significant, positive and lasting impact on the experience of the Unifrog team. You’ll have space to develop your own ideas and you’ll be supported all the way by the Head of People and Finance and the wider People team. Plus, you’ll also gain exposure to a variety of interesting projects across Unifrog.

Initial areas of focus:

• Work with your line manager and the leadership team to create, update, and share with the team:

  • An EDI strategy, with goals and objectives for each academic year.

  • An EDI ambition statement.

  • A stakeholder map that shows key EDI roles and responsibilities.

  • A calendar for internal and external EDI updates and events (with significant feed-in from our Internal Communications and Events Lead).

• Make sure that our EDI decisions are increasingly informed by data:

  • With support from your line manager, evaluate what EDI data we have already and what data and insights we need.

  • Build great relationships across the team to understand their backgrounds and needs, and take on their feedback for how we can continue to improve EDI at Unifrog.

  • Help organise team surveys and forums, collate feedback from these, and then work with the People and Leadership teams to put these ideas into action.8

Once you’re up and running with these initial responsibilities, you’ll also:

• Work with our People and Development Manager to:

  • Build an EDI training programme that revisits key topics throughout the year. You’ll be responsible for: booking external training; leading some sessions internally with support; and creating follow-up comms and toolkits to reference what was covered.

  • Review our policies and processes (e.g. our performance management process) to make sure that they are equitable and inclusive.

• Work with our Recruitment Lead to:

  • Make our recruitment processes as inclusive, equitable and accessible as possible.

  • Work towards our EDI recruitment objectives, particularly around social mobility and diversity of applicants, hires and types of role.

  • Continue to make EDI a significant and important part of our inductions (e.g. sharing our EDI ambition and why it’s important to us; explaining the ways that the team can give feedback on EDI).

• Work with our Internal Communications and Events Lead to plan EDI and wellbeing events and initiatives as part of our comms calendar, and make sure all our team events are inclusive.

• In time and with training, provide coaching and advice to our line management team on EDI matters.

• Stay across current EDI best practice and work with external stakeholders (e.g. consultants) to make sure we’re continually improving on this front.

• People responsibilities (~2 days per week)

You’ll also help us to achieve our People team goal:

• To recruit, develop and retain a happy and effective Unifrog team

• To improve the efficiency of our internal systems and processes

You don’t necessarily need significant experience in the areas below - if you don’t have lots of relevant experience, we look for readiness and ability to learn. If you’re unsure, please feel free to get in touch.

Main responsibilities:

• Employee relations and experience - with support from your line manager, help to foster a positive climate of employee relations, e.g.

  • Support our team through their probations and identify talent early.

  • Support line managers with their team’s health and wellbeing (e.g. making reasonable adjustments, providing options for flexibility, signposting support).

  • Support teams to maintain and strengthen their professional relationships, and help to problem-solve as appropriate.

• Health & safety and safeguarding - keep our policies up to date, complete risk assessments and DBS checks, and support our Marketing and Events team to make sure safeguarding is considered for all our partner-facing events (in-person and virtual).

Depending on your skills and interests, you’ll also have the chance to take part in a variety of different People projects, from employee engagement to researching and rolling out new team policies.

Working together

You’ll be part of our People team alongside our: People Assistant, Recruitment Lead, People and Development Manager, Internal Communications and Events Lead, and Head of People and Finance. 

You’ll also regularly work with a variety of other team members, especially the leadership team. You’ll need to be able to build strong professional relationships with them to help deliver an excellent employee experience.

You’ll be line-managed by the Head of People and Finance.

What we’re looking for

Essential:

• Demonstrable experience of being part of a team that has created an EDI strategy and put it into practice.

• Ability to build great professional relationships with multiple stakeholders.

• Ability to navigate sensitive situations with confidentiality and empathy (with support from your line manager).

• Strong verbal communication and presentation skills.

• Excellent writing and proof-reading skills.

• Excellent project management and organisation skills.

• Comfortable working both as part of a team and independently, and happy to ask for support when it’s needed. 

Desirable:

• Experience in employee relations, employee experience and/or health & safety and safeguarding.

• Growing knowledge and understanding of EDI legislation, policy and best practice.

• Growing knowledge of employment law and best practice.

• Ability to interpret data and communicate priorities in a clear and compelling way.

• An interest in education, careers, and development. 

You’ll be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school; if this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.

We know that career experiences differ greatly, and you may fulfill all or some of the above. Above all, we look for readiness and ability to learn, whether that be on the job, through external training or working towards a qualification. So if you’re unsure, please feel free to get in touch. 

Benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £37,000 - £39,000 per year dependent on experience, plus a share in a company-wide performance bonus. Grade B.

• Full-time.

• Split your time between working remotely and at our office in Hoxton, London.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process  

• Deadline: 10:00am (GMT) on Monday 11th December 2023.

• Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below.

• Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience. i. Why do you want to work at Unifrog? (250 words) ii. With reference to the job description and your experience, what would make you an excellent People and EDI Lead? (250 words) iii. Scenario: our Recruitment Lead asks for your advice on how to attract an even more diverse range of high-quality candidates. Write an email with some initial advice on this topic (250 words)

• Stage 2: Task stage (15 minutes) 📲

• The next stage of the application process will be a short phone interview. We’ll send you instructions if you are successful in the first application stage. 

• Stage 3: Video call interview (1 hour) 🖥️

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Phone interviews will be held throughout the application window. Video call interviews will be held w/c 18th December.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring