ROLE: Program Manager

TERM LENGTH: Through March 2022

LOCATION: Remote work necessary; organization is based in Washington, D.C., USA

WHEN: Start in May or June 2021

POSITION SUMMARY

The Centre for Public Impact (CPI) is a global non-profit foundation, launched by The Boston Consulting Group, that helps governments and their partners turn ideas into impact.  The CPI team in North America works to advance innovative solutions that lead to better outcomes for residents. We do this by being:

●        a place where leaders and influencers come together to share insights

●        a trusted expert voice and source of insight on public impact

●        a source of practical tools and advice on how to deliver outcomes for citizens

●        an executing partner to organizations seeking to drive public impact and social innovation

At CPI, we envision a world where the relationship between the public and the government is restored, resulting in policies that are truly designed to meet the needs of the public. Through our City Innovation work, we aim to help governments and their partners develop strategies, programs, and tools to improve life outcomes for the people they serve.

About the project

CPI is partnered with a leading global philanthropy to identify the 50 most exciting innovations by cities in response to the COVID-19 pandemic. This competition is truly global, with participation from every corner of the world in multiple languages.

To that end, we are seeking an outstanding leader to help build and drive the contest.  The Program Manager will join a team of multiple Program Managers, each responsible for a single component of the contest and leading a team of 1-3 (specific roles to be assigned). The Program Manager will be responsible for working with the program leadership to set the vision, create a workplan, and deliver their component of the initiative, frequently going “live” to hundreds of cities across in globe in their local language.  This is a contractor role that will last through March 20212  

CORE RESPONSIBILITIES

1.      Programmatic Portfolio Management

•         Provide day-to-day oversight of the Mayor’s Challenge in partnership with CPI’s philanthropic partners

•         Define visions, build stakeholder buy-in, create workplans, and then execute on workplan while managing a team of 1-3 people

•         Significant project management responsibilities, including using MS PowerPoint to communicate and MS Excel to conduct data analysis

•         Depending on modules, design and implement IT infrastructures to digitize data flows (team has implemented Salesforce, Zapier, Acuity, Qualtrics, and Box solutions to-date and is adding more monthly)

2.      People Management and Development

•         Directly manage and mentor a team of Senior Associates, providing constructive, actionable feedback

•         Contribute to the growth and development of Associates, identifying and supporting stretch opportunities internally and externally

3.      Partnerships

•         Manage external vendors providing program support by scoping work, sharing data, providing feedback on work product, and communicating progress to CPI's philanthropic partner

•         Support the development of strategic partnerships that enable CPI to achieve its mission

•         Cultivate and maintain a network of senior stakeholders in partner organizations

POSITION REQUIREMENTS, SKILLS AND CORE COMPETENCIES

We are seeking a high-energy, impact-minded leader with:

●        At least 4 years of relevant professional experience, in either a consulting environment or fast-paced policy or service-oriented environment

●        Exceptional project management skills with demonstrated success managing small (1-3) person teams to create workplans, identify next steps, and ultimately deliver high-quality deliverables on tight turnaround times with minimal supervision, similar to a 1st year manager at a consulting firm

●        Proven ability to manage client engagements, owning the responsibility for the quality of engagements

●        A combination of management and “hands on” delivery experience is critical

●        Demonstrated technical mastery of Microsoft Powerpoint and Excel, in either a consulting environment or comparable situation

●        University degree with demonstrated high academic achievement in a relevant field. Higher level degree (MBA / MPP or similar) highly desirable

●        Excellent managerial and interpersonal skills and a track record of developing people

●        Strong analytical problem-solving skills

●        Ability to communicate effectively and manage senior-level stakeholder relationships

We are a young and rapidly growing organization and offer ample opportunities for growth and personal development. To thrive at CPI you will be:

●        intellectually curious and excited by innovative, human-centered approaches to big challenges

●        entrepreneurially minded, with a passion for continuous learning

●        a proactive self-starter, comfortable with ambiguity

●        energized by tackling tough challenges in a fast-paced, service-oriented environment

●        a believer in the positive potential of government to catalyze impact 

●        committed to the value of mentorship and collaboration

●        humble, empathetic, and good-humored