The Business Systems Analyst - Fundraising Operations is a critical part of the IT team and has the primary responsibility of overseeing the Advancement applications and database to support Advancement stewarding and fundraising goals.

This role provides specialized applications and systems expertise and assistance within NOLS's Information Technology systems portfolio to improve the business systems processes and support business strategies. Analyzes new and existing technologies; and designs, implements, and supports critical business functions. Aids in process improvement activities and in development of procedures and policies for the Advancement department.

The goal of the Business System Analyst (BSA) position is to ensure that Advancement software solutions are effectively implemented, used, maintained, and integrated with other solutions to yield consistent, accurate and secure data in meeting the needs of the Advancement department. The Business Systems Analyst - Fundraising Operations will assist in leading the implementation of NOLS’ new D365 Fundraising and Engagement software application (Mission CRM) including understanding of data flow between systems.

Key Logistical Information:

• Contract type: Full time.

• Start date: Aug 1, 2023.

• Benefits: eligible for Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending account, Life Insurance, Accidental Death and Dismemberment Insurance, Long Term Disability, Employee Assistance Program, Paid Time off, 403(b), 403(b) contribution.

• Questions: Please contact peopleteam@nols.edu

What does a Business Systems Analyst - Fundraising Operations do?

This role is in our IT Applications and Data team. 

This role is at mid-level which means you will be involved in the following activities: 

• Oversees database to ensure quality of constituent records and fundraising data

• Collaborate with stakeholders to understand the IT needs of the Advancement department

• Determines how changes to a project, system and/or process will affect the business and systems

• Advise on current and potential system inputs, processes, and outputs

• Develop and communicate detailed specifications and/or project documentation for implementation of new software and tools

• Communicate project expectations and progress to stakeholders

• Coordinate and perform testing of system modifications

• Assist in developing and creating lists, queries and dashboards to support Advancement initiatives

• Support and train staff on advancement and fundraising software applications.

• Lead new data project initiatives as necessary in the analysis of data to support advancement and fundraising initiatives

• Monitor and troubleshoot data issues

• Support other IT department initiatives and projects as assigned

What makes a great Business Systems Analyst - Fundraising Operations at NOLS? 

We are looking for people who share our values and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas.

• Bachelor’s degree in business or a related field; or equivalent experience

• Experience in a non-profit, fundraising organization required

• Extensive knowledge of development/fundraising processes, best practices and techniques

• Extensive experience with fundraising software, queries, reporting to support Advancement fundraising efforts required

• Experience in implementing fundraising applications a plus

• Knowledge of Microsoft D365 software a plus

• Working knowledge of database queries (theory and design)

• Excellent verbal and written communication skills with internal and external customers

• Excellent analytical and problem solving skills

In your first 6 months, you will: 

• Be the IT SME that assist NOLS in the implementation of NOLS new D365 Mission CRM system for the Advancement department

• Assist in transforming and converting data from the Raiser’s Edge 7 system to Mission CRM

• Assist in scheduling and driving UAT for the new system including developing test plans and scripts

• Provide tier-3 support for the Advancement users and systems

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader.

We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS Courses for you and your family

• All employees can benefit of free Outdoor Equipment "Rental" at our various locations

• Insurance Coverage: Medical, dental, and vision benefits are available at a special NOLS rate to seasonal employees. Full-time employees are eligible for benefits package. 

• Wellness Time: Accrued leave that may be used for many HR-approved reasons throughout the season.

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Additional Information

NOLS can currently employ remote employees who have legal working rights in the United States, Canada. In the U.S. and Canada, we can support remote employees in the following states/provinces: Alaska, Arizona, British Columbia, California, Colorado, Idaho, Maine, Minnesota, Montana, New Mexico, New York, Ontario, Utah, Washington, or Wyoming.

Pre-Employment Check

• A criminal background check is required from all NOLS employees.

• NOLS participates in E-verify for U.S. employees, and other relevant employment verification systems based on location.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

Equal Employment Opportunity

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

Reasonable Accommodation

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.