Appraisals Coordinator

The Modern House Ltd

Employment Type Full time full-time
Location On site · London, City of, UK
Team Appraisals
Seniority Junior
  • Closing: 6:18pm, 15th Jan 2024 GMT

Job Description

The Appraisals Coordinator is responsible for beginning every new client's experience of listing their home with The Modern House. When clients request an appraisal with us, the Appraisals Coordinator oversees all administration and client service with a composed, courteous approach. The role requires managing multiple diaries, both internally and externally.

It is a largely client-oriented and office-based role, working closely with our Client Operations Manager to ensure our service is exceptional.

There is a creative thread to this role - the successful candidate will oversee the types of homes that list with us.

This is a demanding, fast-paced role, and the successful candidate will be able to effectively manage and prioritise concurrent tasks.

Responsibilities include:

  • Communicating with potential new clients in an efficient and engaging manner

  • Being a frontline ambassador for the company

  • Handling all appraisal requests, and setting up appointments for the appraisals team as quickly as possible

  • Managing and organising the appraisals schedule, working collaboratively with the appraisals specialists

  • Converting leads to appraisals

  • Ensuring that all appraisal enquiry data in is uploaded in a timely fashion to the database, and remains up to date and accurate

  • Managing and auditing client data in the TMH database

  • Uploading new listings to our website and property portals

The above list of responsibilities is not exhaustive, and you may be required to undertake other additional tasks.

Removing bias from the hiring process

Applications closed Mon 15th Jan 2024

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 15th Jan 2024