Who is Charity Bank?

Charity Bank is a savings and loans bank with a mission to use money for good. We use the money our savers entrust to us to make loans to charities, social enterprises and organisations with charitable purposes. Our community of borrowers, savers, shareholders and staff are all working towards one goal – helping to create lasting social change in our communities. If you believe that banks have a vital role to play in creating a world, we all want to live in and you want to live your values at work, apply for this vacancy today.

Charity Bank Recruitment Process

At Charity Bank, we prioritise inclusion and fairness in our recruitment process. Our use of recruitment software helps mitigate unconscious bias by incorporating skill-based questions alongside CVs. Responses and CVs are anonymised and reviewed in random order by our hiring team to ensure an equal chance for all candidates, regardless of background. Demographic questions are strictly for statistical purposes, ensuring a balanced candidate pool. Opting out of these questions is an option.

The use of AI tools (e.g., ChatGPT or similar) is permitted in the application process. However, we advise against copying and pasting answers from AI tools, as this often results in generic responses. We encourage you to showcase your own experiences, voice, and style in your answers

We review all applications within two weeks after the closing date, so expect feedback shortly thereafter. If you require reasonable adjustments during the application process, please email us at recruitment@charitybank.org.

Disability Confident Scheme

Under the Equality Act 2010, a person with a disability is someone who has – or has had in the past – a physical or mental impairment which has a substantial and long-term adverse effect on that person’s ability to carry out normal day-to-day activities.

As an Equal Opportunities and Disability Confident Committed employer, we actively encourage applications from people who consider themselves to have a disability falling within this broad definition. To access the Disability Confident Scheme, as an applicant with a disability/long term health condition/mental health condition, you are simply required to:

• Show that you meet the essential criteria described in the person specification.

• Answer ‘yes’ to both the following questions on the Bank’s application form, ‘according to the definition of disability do you consider yourself to have a disability?’ and ‘do you wish to be considered under the Disability Confident Scheme?’

You are not required to share the name or nature of your condition; you are simply stating the fact that you have a disability or long-term health condition/mental health condition. If you do not answer ‘yes’, your application will not be considered under the Disability Confident Scheme.

Adjustments for the application process and interview can be made if needed, so please contact us at recruitment@charitybank.org if you require this.

We are keen to recruit from as diverse a talent pool of applicants as possible, so the scheme gives you not a guaranteed job offer but an opportunity to be fairly and equally assessed in interview along with other candidates who meet the criteria for the role.

Hiring managers do not automatically know the details of your condition(s), they are allowed only to ask what adjustments you may need before the interview or when you are in receipt of a job offer.

Be reassured that any adjustments you require will be treated in the strictest confidence and will not form part of any aspect of the assessment.

If a job offer is made to you, we will discuss with you any adjustments that you may need in the workplace to enable you to perform the duties required. These will not be discussed at the interview.

In your application, please ensure you demonstrate clearly how you meet the essential criteria.

If you have any questions about the process, please contact us recruitment@charitybank.org.

Four-Day Week with Full-Time Pay 

Charity Bank's Four-Day Week initiative, open to all employees from day one, champions work-life balance by providing four days of work with full-time pay. This innovative approach underscores productivity, equal compensation, and the creation of an inclusive workplace in line with Charity Bank's social mission. The 32-hour workweek typically spans four eight-hour days, offering flexibility to typically choose Friday or Monday as the day off. Days off are protected and treated like weekends, ensuring uninterrupted personal time. The arrangement is flexible, adapting to part-time employees on a pro rata basis. 

Job Profile

Job Title:                     Compliance Officer - Quality Assurance & Regulatory Policies

Contract:                    Fixed Term, Full Time (Maternity cover)

Department:              Risk and Compliance

Direct Reports:          Compliance Manager / MLRO

Date:                           January 2026

_____________________________________________________________________________

We are seeking an experienced Compliance professional with strong Quality Assurance and regulatory policy and procedures expertise to join our Risk & Compliance function on a fixed-term basis. This role is central to ensuring the Bank maintains robust compliance standards across Compliance, Financial Crime, Data Protection (GDPR) and Operational Risk. You will play a key role in delivering high quality monitoring reviews, interpreting regulatory developments, and support the ongoing enhancement of our compliance and risk framework.

 Compliance Monitoring & Quality Assurance Officer:

·     Deliver high quality risk-based quality assurance reviews in alignment with the annual Compliance Monitoring Plan.

·     Conduct detailed assessments ensuring adherence to internal policies, regulatory expectations and risk appetite.

·      Provide clear, accurate documentation on the methodology for the QA reviews and findings.

·      Review and dissemination of regulatory publications / communications with the Regulators and their supervision teams.

Skilled in drafting and improving policies and procedures.

Key accountability:

·        Monitor, interpret and communicate regulatory developments, publications and supervisory communications.

·        Support regulatory horizon scanning and ensure relevant updates are shared with stakeholders.

·        Assist in maintaining and enhancing internal compliance policies and procedures, and controls.

 General

·        Perform general administration duties, project work and minute meetings as requested.

·        Assist in the effective running of the Compliance function and represent the team across the organisation

 Key Contacts

·        All staff/departments.

 Other Requirements:

·        There may be a need to work longer hours to meet deadlines when necessary.

 Person Profile            

·        Proven banking experience in a Compliance monitoring, Quality Assurance, advisory, or audit role within a UK financial institution.

·        Strong understanding of PRA/FCA rules, regulatory expectations and compliance risk.

·        Experience conducting compliance reviews, periodic assessments and operational risk activities.

·        Ability to work proactively with minimal supervision and handle detailed, technical regulatory information.

Skills & Competencies

·        Excellent written and verbal communication skills, with the ability to produce clear, concise reports.

·        Strong interpersonal skills and confidence engaging with stakeholders at all levels.

·        High attention to detail and strong analytical capability.

·        Proficiency in Excel and Word, and experience in IT systems and databases.