Head of Operations

We are looking for a Head of Operations, a key role at London's historic food market and a fantastic opportunity to join a highly energetic and dynamic team.

Reporting to the Director of Operations, the key focus of this role is ensuring the very busy Market runs smoothly. The job holder is responsible for ensuring the brand is well represented at all times and exceptional customer service is delivered at all levels.

You will need to be an exceptional leader who can help cultivate an employee culture that is progressive and supportive and always be looking to drive and improve the Market’s sustainable practices. You will be a collaborative team player working with other senior staff on strategic planning and ensuring that the operational staff are all aware of Borough Market’s standards and best practices.

This is a diverse role that requires high levels of organisational skills along with the ability to prioritise. You will work independently using own initiative to resolve day-to-day issues,  providing a safe and welcoming environment for customers, liaising with traders and resolving issues.

Applicants will need to have a strong operational background with extensive experience in a similar role / environment and outstanding leadership skills, strategic thinking and exceptional communications skills.

If you have the skills, energy, and passion to join us we would love to hear from you. Please click here for the Job Description.