Key responsibilities:

• Supporting the Development team to engage Local Authorities and other strategic partners in Kinship’s work

• Using our CRM database – Salesforce – to collect and manage data, analyse the effectiveness of work, identify trends, and support work planning

• Generating regular reports for internal use and external partners demonstrating the reach and impact of our work

• Liaising with local authorities and other strategic partners regarding our Kinship Carer Training and Support Service, sharing information, making connections

• Collaborating with colleagues in Development and Marketing teams to execute our communications plan for partners e.g. diarising e-mail newsletters, collating content.

• Coordinating the creation and updating of central materials and resources for partners

• Scheduling meetings, agendas, note-taking; some diary management

• Supporting colleagues to adhere to our mobilisation and project management processes for effective delivery of projects and outcomes

• Monitoring the Team Inbox, responding to enquiries and directing enquiries to relevant team members

• General administrative duties as they arise including support to the Development management team

Knowledge, abilities, skills and experience

Essential

Excellent interpersonal and communication skills

Excellent numeracy and literacy skills

A proactive approach and problem-solving mindset

Confident user of Microsoft Office – Word, Excel, Powerpoint, MS Teams

Experience of using a customer relationship database – ideally Salesforce – to support workload planning, collate data, and create reports

Good project management skills and ability to work across teams and coordinate work to achieve the organisation’s objectives

Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities.

Able to work on own initiative and take responsibility for own area of work.

Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work.

Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.

Desirable

• Experience of kinship care

• Project Management experience, training and/or qualification

• Experience of working with a social care provider, charity or local authority