We are seeking a People & Recruitment Coordinator to provide comprehensive support across all HR functions, ensuring smooth day-to-day operations and an excellent employee experience. This role will be responsible for managing the employee lifecycle, including contractual changes, absence management, and learning & development. You will also oversee HR system administration, maintaining accurate employee records and supporting staff with HRIS queries. 

Working closely with the Head of People & Culture, you will contribute to training delivery, employee engagement initiatives, and performance review processes. You will also support employee relations cases and play a key role in coordinating recruitment and onboarding, ensuring a seamless process for new staff and volunteers. 

Additionally, you will assist with HR compliance, policy preparation, and organisation-wide initiatives such as EDI, wellbeing, and staff events. With a proactive mindset, you will identify opportunities to improve processes and enhance efficiency. This is a fantastic opportunity for a detail-oriented HR professional who thrives in a generalist, hands-on role within a mission-driven organisation. 

Job Description

Generalist HR Support  

• Support with all internal and external HR related queries, escalating when appropriate. 

• Manage the day-to-day HR activity on the employee life cycle across the organisation, including processing contractual changes, family leave, absence management and learning & development.  

• Work with Head of People & Culture to create and deliver training to staff and line managers. 

• Ownership of HR system admin, as the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date. 

• Support with the delivery of our People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey. 

• Support the gathering of accurate employee and organisational data, recording and storing personal data consistently and confidentially.  

• Support Head of People & Culture in employee relations cases, including performance management and other formal processes. 

• Ownership of training and development admin process, including setting up users on our training platform, allocating and tracking training, answering related queries and confirming completion. 

Recruitment & Onboarding  

• Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants. 

• Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes.  

• Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially. 

• Support with the preparation of compliance-related guidance, policy documents and reports. 

• Setting up users on our training platform, allocating training, answering related queries and confirming completion. 

• Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements. 

• Work with the Head of People & Compliance, and Director of Operations to meet the organisations compliance targets, aims and objectives. 

Other Responsibilities / Tasks 

• Contribute to organisation-wide events and initiatives, including but not limited to the EDI Committee, organisation wellbeing culture initiatives, the planning of Staff Away Days and ad hoc staff events and activities. 

• Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.  

• Undertake any other reasonable duties as may be required.  

  Person Specification

  Skills & Experience:

• Proven experience in a generalist HR role, with exposure to the full employee lifecycle.

• Strong knowledge of HR processes, policies, and best practices, including employee relations, recruitment, and onboarding.

• Experience using and administering HRIS (Human Resources Information Systems), with a keen eye for data accuracy and reporting.

• Ability to manage multiple priorities and work efficiently in a fast-paced environment.

• Strong administrative and organisational skills, with attention to detail and a proactive approach.

• Solid understanding of compliance requirements, including data protection and safeguarding.

• Proficient in Microsoft Office Suite and other HR-related software.

• Previous experience in supporting employee engagement initiatives is desirable.

Personal Attributes

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• High level of integrity, credibility and confidentiality, handling sensitive information with professionalism.

• Excellent communication and interpersonal skills, with the ability to build strong working relationships across all levels.

• Adaptable and resilient, with a flexible approach to changing priorities.

• A collaborative team player who can also work independently and take initiative.

• Commitment to promoting diversity, equity, and inclusion in the workplace.

This is role is a six month fixed-term maternity cover contract, with a view to start early May 2025, and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.

OUR ORGANISATION

The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.

We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.

OUR CULTURE

We know that change is a team effort, and work hard to make sure every member of staff is inspired, nurtured and supported.

Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.

We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Application deadline: Monday 24 March 2025 at 09.00am.

Shortlisted candidates will be invite to an interview to take place in our London office during the week of Monday 31 March 2025 in our London Office.

Please reach out to people@diana-award.org.uk if you require any support with the application process or have questions about the role or the process.

Good luck with your application!