This is a varied, proactive and fast-paced role managing financial inclusion activities across Scotland. This includes the day-to-day coordination of projects and partnerships, as well as providing direct support on financial inclusion to food banks in Scotland. This role may be responsible for managing a Financial Inclusion manager in the future.

Scotland currently leads the UK in having a rights-based, progressive agenda to ending the need for food banks, but there is much to do to ensure political intentions become a reality. This role will provide essential financial inclusion expertise and support to our area managers and the food bank network to reduce, prevent and eventually end the need for food banks in Scotland.

Role responsibilities

• ·       Lead the delivery in Scotland of the Trussell Trust’s programme to develop an integrated approach to financial inclusion across the food bank network, in line with the organisation’s mission to end the need for food banks.

• Drive the promotion of good practice in advice delivery including service models, quality assurance processes, governance, monitoring, evaluation and reporting, referral pathways, engaging volunteers and promote a culture of continuous improvement and participation of diverse communities with lived experience.

• Provide direct support to food banks in Scotland to develop their financial inclusion offering by providing training, advice and support to develop new initiatives and partnerships, optimise existing ones and/or develop referral relationships with advice sector partners.

• Work closely with the Network Lead and Area Managers in Scotland to ensure that financial inclusion support is well-aligned and integrated with Trussell Trust’s wider support offer.

• Work closely with the Scotland team, and in alignment with the Scotland strategy to establish effective partnerships with a range of stakeholders (including those that work with specific diverse groups who are affected by poverty). This would include working with advice providers, local authorities, community organisations and churches (which are often involved in the governance and running of food banks) to build understanding of and commitment to the importance of effective financial inclusion provision in contributing to ending the need for food banks in local communities.

• To work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of effective financial inclusion provision in contributing to ending the need for food banks in local communities.

• Collate information on challenges, good practice and key considerations and work with the Financial Inclusion Senior Manager (Income Maximisation) and Network Lead Scotland to identify and develop additional resources and support needed.

• Provide leadership, direction, support and line management to the Financial Inclusion Managers. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.