Startmate Business Operations Manager

Blackbird

Location Sydney or Melbourne
  • Closing: 7:52pm, 4th Aug 2019 AEST

Job Description

At Startmate, we help exceptional founders build iconic companies.

Each year the best people in Australian startups come together to invest in and support the next wave of Australian founders. This includes Mike Cannon-Brookes & Scott Farquhar, Niki Scevak, Rachael Neumann, Rayn Ong, Amanda Miller and many, many more awesome folks.

This support is channeled through our 12-week accelerator program, 1:1 coaching and in-person events.

Since Startmate launched 9 years ago, we’ve helped 99 companies that have created over 1,400 jobs and are now worth more than $600 million.

We would like to help many more so we’re expanding our team.

We’re looking for a Business Operations Manager to take Startmate’s accelerator program to the next level.

Running the accelerator program includes attracting and selecting the best founders in Australia, growing and engaging our mentor network, and managing two cohorts of founders per year across Sydney, Melbourne and San Francisco. It also means connecting, showcasing and growing this community through in-person events.

This is a key role on a small team at the centre of the Australian startup ecosystem. We’re looking for a super operator who can juggle dozens of balls at the same time. We want to work with a curious, humble, interested person who is passionate about leading a wave of change in Australia.

The Business Operations Manager will be responsible for:

  • Accelerator operations — owning overall timeline and schedule, running the onboarding process, tracking founder progress, running weekly all-hands, tracking and surfacing key metrics, moderating online founder communities, scheduling and managing trips to San Francisco, scheduling and briefing mentors

  • Selection process — tracking applicants, coordinating mentor voting, running Interview Day and related selection events

  • Mentor engagement — tracking mentor involvement, developing reports for mentors to track team progress, maintaining mentor skill summaries, matching mentors with founders

  • Events — venue and vendor bookings and management, scheduling email marketing, managing RSVP’s, communicating with attendees, engaging + leading event partners, preparing and running the show

Background is less important than the key skills, which include:

  • Operational ability — you can keep a thousand balls in the air because you have everything in a system. You thrive in tough environments where there’s never enough time or budget — nothing stops you from delivering on your goals

  • Communicator — you thrive on working with people, radical honesty, transparency and being a driving force of a whole community

  • Team work — you are able to manage multiple stakeholders and partners and keep everyone on track to deliver on time

Here are some of the things we love about working at Startmate:

  • Daily contact with the best founders, mentors, operators and investors in Australia

  • Inclusive and caring team who help each other grow and develop as people and as professionals

  • Work from Sydney or Melbourne and travel to San Francisco to learn from the best startup talent in the world

  • A constant masterclass in startup operations and a behind the scenes view into the world of early-stage venture capital investing

  • The feeling of making the right connection or giving the right feedback to help a founder unleash their talent and ideas on the world

You can read more about what happens at Startmate here.

Removing bias from the hiring process

Applications closed Sun 4th Aug 2019

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You won't need a CV to apply to this job

Applications closed Sun 4th Aug 2019