Job title: Senior Advice Worker - Education

Responsible to: Advice Manager

Duration: Permanent

Location: Home-based (with travel and work in London) or hybrid office-based (Vauxhall)

Working Hours: Full-time - 35 hours/week (flexible, working minimum of 28 hours/week considered – pro rata)

Salary: £35,000 per annum pro rata if part-time (plus £3,226 London weighting, if applicable)

Closing date: 9am on Monday 26 February 2024

Interview date: Wednesday 6 March 2024 (online)

About the role:

Are you a qualified secondary school teacher? Join a growing Advice Team, supporting kinship families to understand their rights, providing clear advice and information which helps kinship carers to move forward.

The Senior Advice Worker – Education will be the specialist and subject expert in education and kinship care.

You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role. You’ll specialise in providing advice and information to enable kinship carers to navigate the education system and to address challenges they may be facing, which will sometimes involve talking to kinship carers in high crisis.

As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.

What you'll be doing:

• Respond to all referred enquiries in line with Kinship service framework and standards; this may be both general kinship care enquiries and specialist education enquiries.

• Meet response and performance targets as directed.

• Maintain appropriate boundaries and effective control of the enquiry to deliver targeted support.

• Adapt communication style to respond appropriately to differing needs.

• Address all safeguarding concerns in line with policy.

What you'll need to demonstrate:

• Significant knowledge and expertise on education system from early years to FE/HE (including alternative provision).

• Extensive practical experience as a qualified secondary school teacher.

• Experience of giving both telephone and written advice.

• Experience of effective management and supervision of staff, projects and/or services.

• Experience of assessing needs of service users with complex financial, legal, benefit and social care needs and providing appropriate advice and information to address.

  Full job pack can be found here.