Office Manager/PA (Chicago)

CIL Management Consultants

  • Salary: Competitive
  • Location: Chicago
  • Closing: 6:02am, 12th Oct 2021 CDT

Job Description

About CIL

We are a small, dynamic management consultancy looking to recruit a bright and motivated Office Manager & PA for our Chicago office. CIL is a fast-growing, friendly management consulting business operating in the US, UK, and Germany with a staff of ~150 employees across the combined groups. Our US business opened in 2018 and we now have a team of ~20!

This hands-on role is central to the smooth running of the business. The successful candidate will have a critical role supporting our Chicago-based senior team, liaising with our UK operations teams while also helping to maintain a happy & motivated Chicago office environment. This person would be directly reporting to the Principal who heads up our Chicago office along with our US Partner.

Key responsibilities:

PA duties (~50% of role)

  • Act as a PA to the Chicago-based senior team (a Partner and a Principal)

  • Ad hoc PA support for senior team visiting the US from the UK (working alongside their respective UK PAs)

  • Liaising with clients to book meetings for the senior team

  • Booking travel arrangements and hotels for the senior team

  • Creating travel itineraries, when needed

  • Booking restaurants for client entertainment

  • Collating and inputting CRM data

  • Collating and inputting timesheets, expenses, and purchase orders

  • Performing printing, scanning, and filing work as required

  • Undertaking report printing and binding duties to support the team’s marketing and presentation requirements

  • Maintenance of a central list of restaurants & hotels, including gathering feedback from the team as to their suitability/cost

Office administration duties (~40% of role)

  • Responsibility for front-of-house duties (e.g. welcoming clients, candidates & taking deliveries)

  • Answering main phone line and redirecting calls as necessary

  • Facilities management – liaising with the landlord & office building operators as needed

  • Ordering of office supplies

  • Arranging refreshments for meetings, e.g. teas, coffees, lunch order deliveries

  • Booking couriers and taking responsibility for all deliveries to the office

  • Arranging team/birthday celebrations

  • Arranging team social events e.g. regular social outings, annual summer party and annual Christmas party

  • Simple maintenance of printers (refilling paper & toner as needed, removing waste packaging from consumables)

  • Being first port-of-call for simple IT issues

Operations duties (~10% of role)

  • Liaising with all UK operations functions (e.g. finance, HR, marketing, IT) on an ad hoc basis

  • Acting as a bridge between the UK operations team and the US, escalating issues where appropriate and helping come up with solutions

Previous experience and skills:

  • Practical experience of working in a similar role, preferably within financial or professional services

  • Advantage if worked in a multinational company where needed to work closely with colleagues overseas

  • Excellent Microsoft Excel and Word skills

  • Excellent communication skills, both written and verbal

  • Good academics (degree not essential)

Candidate requirements:

Successful CIL people share some key attributes – we are supportive, non-hierarchical, hard-working, unpretentious and direct. We don’t take ourselves too seriously and tend to tease those that do. The successful candidate for this role will:

  • Have a smile on their face each morning – we’re looking for someone bright, personable with a can-do attitude

  • Be empathetic – consider work/life balance, priorities, and impact on the wider team when supporting senior team

  • Be comfortable multi-tasking every day

  • Be exceptionally organized with the ability to create their own to-do list

  • Have excellent attention to detail

  • Have the confidence to manage multiple requests from senior people and stand up for themselves when necessary

  • Be proficient in Microsoft Office (particularly Microsoft Outlook and Excel)

  • Be confident in assisting with basic IT issues

  • Be articulate, able to write and speak accurately, and to take accurate messages

  • Display high levels of integrity when dealing with sensitive information


As well as the benefits below, we pride ourselves on being flexible to the needs and personal circumstances of every single employee. The main benefits we offer include:

  • Highly competitive remuneration and participation in our company bonus scheme

  • Health, vision & dental contributions

  • 401(k) contributions

  • An incredible company culture, with support to pursue activities & interests outside of work

    Option to take up to 38 days holiday per year, made up of:

  • 17 days’ regular holiday entitlement

  • 10 federal holidays

  • Option to buy an additional 11 days

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Tue 12th Oct 2021


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application