Head of Design - Digital and Innovation

Are you an experienced Design Lead who’s looking for a unique and interesting challenge? Do you want to work for a Creative Agency for Social Change?

Then look no further.

Comic Relief is a brand with mass appeal and is unique in its ability to connect with people across entertainment and social purpose. We need your help to engage, inspire and educate new and existing audiences to take action that creates social change. We’re pushing the brand into exciting new territories by developing new digital propositions that engage audiences across platforms. We're also progressing innovation with new approaches to fundraising, powered by machine learning and behavioural insights.

We’re looking for someone who understands how to bring our product visions to life, who puts UX and UI at the heart of what they do, using creative spark, research, data and testing to focus and refine their ideas. If you are someone who gets fired up by making, talking to customers and collaborating to make incredible things happen, this is the role for you. It goes without saying that you’re someone who has a magpie’s eye for the latest technology and trends.

We have talented and motivated teams working across many areas including product, creative, engineering, fundraising, partnerships and grant-making and we need someone who understands the importance of working collaboratively with all these different people to ensure our offline and online experiences are consistent.

If you have a deep understanding of design in an Agile and Lean environment, experience of building and leading a team of designers and knowledge and application of a range of user research methodologies and you want to use your super powers for good, then get in touch.


Working within the Digital & Innovation directorate, you’ll be leading the charge on rapid prototyping, gathering user needs and working with subject matter experts from social investments, fundraising and brand to create experiences for Comic Relief supporters and partners. Our focus is on four key social injustice issues and your work will need to educate, inspire and engage new and existing audiences to take action to create social change.

Key responsibilities:

  • Lead product and experience design, taking ideas through initial design stages into fully tested and validated products

  • Collaborate with engineers and product managers to iteratively turn your designs into working products

  • Embed user research in the heart of everything we do – testing throughout design process and beyond to ensure our products and services meet user needs

  • Build design systems for your team of designers, working with the brand team to create consistency across online and offline experiences

  • Manage your time across a range of products designed for different audiences to ensure you’re continually delivering high value design where it’s most needed.

Education and Competencies:

  • Experience using a wide range of design tools from paper, Keynote, Sketch, the Adobe suite, Marvel and InVision

  • Deep understanding of design in an Agile and Lean environment

  • Experience of building and leading a team of designers

  • Knowledge and application of a range of user research methodologies.

Role posted - 2018-12-10T14:59:21Z 2:59pm, 10th Dec 2018 GMT