An exciting opportunity has arisen for an experienced and strategic Account Manager to join our Digital Sales team, working with our biggest audiobook retailers Audible and Apple Audio, the HQ, and William Collins and Fourth Estate division, the Audio Team, as well as the wider UK sales team.

The role requires the ability to form excellent working relationships with internal and external stakeholders, strong organisation and planning skills, and a desire to be involved in the whole publishing process. Ultimately, we are looking for someone who can take the initiative and is truly eager to sell our amazing books.

Key tasks and accountabilities

• Deliver the UK sales and channel strategies for Audible and Apple Audio with the objective of driving profitable sales and deliver on budgetary targets

• Divisional responsibility for HQ Mills & Boon and William Collins and Fourth Estate division where, in collaboration with the divisional Sales teams, Editorial and Marketing, you will develop digital sales strategy and advocate for all digital accounts and formats in divisional meetings

• Responsible for communicating an exciting and vast portfolio of world-renowned authors across a spectrum of key genres; working on major brands across fiction, nonfiction and children’s, developing sales strategies that effectively integrate with Group strategy

• Work in day-to-day partnership with internal teams across Editorial, Pricing and Analytics, Marketing/PR and Production to ensure the highest standard for our digital products

• Monitor retailers’ websites, and action corrections on all digital product, from pricing and metadata to file delivery and errors

• Cultivate strong customer relationships and partnerships that deliver growth, maximising opportunities to lead the market and consistently innovate

Your first six months

• Deliver a sales strategy to ensure a successful Q4 delivering on budget expectations and delivering high visibility across Audible and Apple

• Build strong relationships with the publishing and marketing teams across the company to ensure that we are maximising all social and consumer marketing opportunities to drive digital sales across retailers

• Kept abreast of emerging digital trends and fed back to wider team on innovation ideas

• Learn the sizable list, and identify key backlist opportunities

Experience required

• Account management experience

• Experience of maintaining and developing working relationships

• Knowledge of Word, Excel and PowerPoint

• Experience of working in a busy environment and managing priorities effectively

Skills required

• An excellent communicator able to build relationships quickly and effectively

• Organised, detail orientated, and able to work quickly under pressure and use own initiative

• Effective team player

• Willing to learn and take on new challenges

• A passion for publishing and digital innovation

Benefits

• Hybrid working model (2+ days in the office)

• 26 days holiday plus bank holidays (option to buy and sell holiday days)

• Enhanced pay for maternity, paternity, adoption and shared parental leave

• Private healthcare cover and life assurance

• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

• Season ticket loans (from day 1 for entry level) and cycle to work scheme

• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work and Pride at HC

• Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes

• Virtual GP and eyecare vouchers

• Gym membership discount

• Onsite physiotherapy (London only)

• Charitable donation matching and volunteering day

• We're a certified Carbon Neutral company

• Free e-books and audiobooks, newspaper subscriptions and discounts on books

• Subsidised canteen and retail discounts

• Onsite prayer room

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to our Talent Acquisition Manager at stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.