The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Project Manager. We are looking for a highly motivated and organised person with the ability to build relationships with employers across the Living Wage network. 

The Project Manager will be responsible for driving forward our new Living Pension standard. The Living Pension is a voluntary savings target independently calculated to provide enough income to meet every day needs in retirement. This exciting new standard is being launched as a new employer offer by the Living Wage Foundation in 2023.

The ideal candidate would be a proactive and experienced project manager with outstanding communication skills and a track record of network building. We are looking for someone who will expand Living Pension and grow this new accreditation with Living Wage employers and raise awareness of the standard, particularly in the business community.

The role will also involve working with our programme team to increase their knowledge and skills in the Living Pensions standard, enabling them to generate leads and deliver support and guidance to employers looking to implement a Living Pension for their workforce. 

The Living Wage Foundation has grown significantly and continues to evolve its offer to employers. There will be opportunities in this role to get involved in other areas of work and projects aimed at mobilising employers to tackle poverty and deliver change in the UK and globally.  

Main Responsibilities

Citizens UK & Living Pension Strategy

• Demonstrate commitment to the purpose of the Living Pension, Living Wage Foundation, and the core mission of CUK

• Reliably implement CUK’s policies, procedures & values in the delivery of projects

 Project Management

• Build, manage and grow Living Pension to scale, growing the number of employers offering a Living Pension alongside the real Living Wage

• Develop accreditation standard, KPIs and milestones and improve documentation, CRM systems (including Salesforce) and web journeys

• Develop and implement strategies to grow accreditations in specific sectors and regions to deliver the Living Wage Foundation’s business plan objectives

• Deliver all key project workstreams to time and budget

External Relationship Management

• Develop relationships with new and existing employers and other external stakeholders to promote and grow the Living Pension

• Seek feedback & take action to ensure that all stakeholders are having a good experience of working with Living Wage Foundation & CUK

• Identify and develop strategic partnerships with a range of stakeholders including pension providers, industry bodies, project partners and funders

• Provide a high-quality client experience for employers that are interested in the Living Pension

• Coordinate and manage the Living Pension Steering Group, including set up and minuting of meetings three times a year, and provide reporting and updates to stakeholders

 Communications

• Represent the organisation effectively at meetings, events and conferences to promote the benefits of the Living Pension and wider Living Wage initiatives and standards

• Provide stakeholders with regular comms; ensuring that their needs are met with timely, appealing, comms materials 

• Organise employer events to celebrate and grow our network of Living Pension employers, including playing an active role in the delivery of Living Wage Week every year

• Collate case studies and examples of best practice to develop materials and promote the Living Pension and other Living Wage initiatives

• Support research and reports on the development and monitoring of the Living Pension

• Work with colleagues to inform the development of how the  Living Pension standard is communicated across Living Wage Foundation assets

Internal Relationship Management

• Coordinate staff within the Living Wage Foundation and across the organisation to ensure we are meeting the expectations of our network and stakeholders

• Work with colleagues in Living Wage Foundation to use intelligence and generate leads across all Living Wage initiatives, and to improve and develop the wider proposition, systems and processes

Learning & Expertise

• Keep up to date on latest Living Pension policy issues

• Develop and maintain personal professional development plan

• Act as a subject matter expert on Living Pension and provide guidance to colleagues and employers

Income Generation & Financial Management

• Grow income of Living Wage Foundation through securing more Living Pension accredited employers in the network 

• Contribute to the budgeting process, the management of income and participate in the development of funding proposals with the Senior Project Manager