Social Commerce Assistant (7m FTC)

HarperCollins Publishers

Employment Type Temporary 7 month FTC
Location Hybrid · London, City of, UK
Salary £27,600 (GBP)
Team Group Digital
Seniority Junior
  • Closing: 11:55pm, 27th May 2024 BST

Perks and benefits

Work from home option
Healthcare
Retirement benefits
Wellness programs
Employee Assistance Programme
Enhanced maternity and paternity leave
Extra holiday
Professional development
Mentoring/coaching
Paid volunteer days
Flexible benefits scheme
Cycle to work scheme

Candidate happiness

8.66 (29316)

Job Description

Introduction to the role

An exciting opportunity for a creative, organised, confident person with experience working across a range of different social channels to join the fast-paced Digital team at HarperCollins.

You’ll love reading and be immersed in the world of books on social media. You will play a pivotal role in engaging and nurturing our community, reaching new readers and being at the forefront of an exciting social commerce project.

Key tasks and accountabilities

  • Support and create organic and paid social media content: Focusing on engaging TikTok videos and Lives.   

  • TikTok Shop catalogue management: Collating titles for monthly uploads, uploading titles, managing pre-order titles, updating prices and promotions. 

  • Create and maintain relationships with creators: newsletter creation, creator outreach and working with our top creators.

  • Manage stock inventory: checking ISBN details, liaising with inventory team, uploading reserve information to internal systems.

  • Create and maintain relationships with internal and external stakeholders.

Experience & Skills Required

  • Content Creation – whether it’s your own account or for a brand

  • A passion for reading

  • Exceptional written and verbal communication skills

  • Basic video editing experience e.g. TikTok, Instagram Reels

  • Familiarity with social media scheduling tools and analytics platform

  • Comfortable in front of a camera for video (including Livestreams)

  • Creative mindset with the ability to generate engaging content ideas

  • A natural collaborator who loves working as part of the team

  • Ability to work independently, manage time effectively, and meet deadlines

  • Excellent time management and organisational skills

  • Excellent written skills

  • Acute attention to detail

  • Proficient prioritisation skills

  • Positive team player

Benefits 

  • Hybrid working model (3 days in the office)

  • 28 days holiday plus bank holidays (option to buy and sell holiday days) 

  • Enhanced pay for maternity, paternity, adoption and shared parental leave 

  • Private healthcare cover and life assurance 

  • Summer Hours  

  • Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal 

  • Season ticket loans (from day 1 for entry level) and cycle to work scheme 

  • Relocation Rent Support Loan  

  • Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

  • Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes 

  • Virtual GP and eyecare vouchers 

  • Gym membership discount 

  • Onsite physiotherapy (London only) 

  • Charitable donation matching and 2 volunteering days 

  • We're a certified Carbon Neutral company

  • Green Electric/Hybrid Car Benefit Scheme (salary sacrifice)

  • With Trees for Life we plant a tree in the Highlands of Scotland for every permanent hire

  • Free e-books and audiobooks, digital newspaper subscriptions and discounts on books 

  • Subsidised canteen and retail discounts 

  • Onsite prayer room 

The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking internships or entry level positions. For more information visit  https://www.btbs.org/

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to recruitment@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

Removing bias from the hiring process

Applications closed Mon 27th May 2024

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 27th May 2024