Our Sales Operations team are looking for a Senior Sales Operations Executive or Sales Operations Manager to manage physical inventory and the smooth running of all stock related functions. Working closely with the Collins Learning team you will optimise stock levels across a wide range of Education and Reference titles to support the commercial success of these divisions. This is a busy position and you must have previous publishing or inventory management experience, excellent data analysis skills and a meticulous eye for detail. 

Core Responsibilities

• Maintain stock availability across frontlist and backlist titles through regular stock and sales analysis and liaising with sales teams

• Suggest appropriate reprint quantities and create reprint meeting agendas, taking into account stock turn, lead times and margins

• Chair reprint meetings and ensure decisions are followed through

• Act as a key link between various areas of the business, primarily Distribution, Production and Home and Export sales

• Manage creation of packs, both internally in our warehouse and externally through Production and their suppliers

• Analyse excess stock reports and run regular excess stock meetings. Liaise with Finance, Sales and Editorial to take appropriate action when excess stock is identified

• Deal with queries business wide regarding stock availability

• Identify and implement process improvements to streamline decision making and minimise out of stocks

Key Skills & Experience

• Proven experience in a publishing or stock management role – preferably within an education environment

• Excellent analytical skills including the ability to create and run reports, analyse data and communicate findings and opportunities

• High level of commercial awareness

• Proficient in Excel, comfortable with using formulas

• Strong communication skills with the ability to develop close working relationships with relevant stakeholders

• Excellent organisational skills and high attention to detail

• Ability to learn new processes and systems

• A self-confident individual who works well under pressure and is able to prioritise tasks

 Benefits

• Hybrid working model (3 days in the office)

• 28 days holiday plus bank holidays (option to buy and sell holiday days)

• Enhanced pay for maternity, paternity, adoption and shared parental leave

• Private healthcare cover and life assurance

• Summer Hours 

• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

• Season ticket loans (from day 1 for entry level) and cycle to work scheme

• Relocation Rent Support Loan 

• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

• Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes

• Virtual GP and eyecare vouchers

• Gym membership discount

• Onsite physiotherapy (London only)

• Charitable donation matching and 2 volunteering days

• We're a certified Carbon Neutral company

• Free e-books and audiobooks, digital newspaper subscriptions and discounts on books

• Subsidised canteen and retail discounts

• Onsite prayer room

At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities.  This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.