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Key Account Manager, Digital
HarperCollins Publishers
- Closing: 11:59pm, 11th Sep 2024 BST
Perks and benefits
Work from home option
Healthcare
Retirement benefits
Wellness programs
Employee Assistance Programme
Enhanced maternity and paternity leave
Extra holiday
Professional development
Mentoring/coaching
Paid volunteer days
Flexible benefits scheme
Cycle to work scheme
Candidate happiness
8.67 (25564)
8.67 (25564)
Job Description
Introduction to the role
An exciting opportunity has arisen for an experienced and strategic Account Manager to join our Digital Sales team, working with digital ebook and audiobook retailers and with divisional responsibilities, as well as working with the wider sales team. You will be working with digital retailers across a diverse range of Fiction, Non-Fiction and Children’s authors such as Hilary Mantel, JRR Tolkien, Cher, Chimamanda Ngozi Adiche, Rebecca Kuang, Davina McCall and Judith Kerr.
The role requires the ability to form excellent working relationships with internal and external stakeholders, strong organisation and planning skills, and a desire to be involved in the whole publishing process. Ultimately, we are looking for someone who can take the initiative and is truly eager to sell our amazing books.
Key tasks and accountabilities:
Deliver the global sales and channel strategies for digital retailers to drive profitable sales and deliver on targets
Cultivate strong customer relationships and partnerships that deliver growth, maximising opportunities to lead the market and consistently innovate
Divisional lead within the business in collaboration with key stakeholders. You will develop digital sales strategy and advocate for all digital accounts and formats in divisional meetings
Responsible for an exciting and vast portfolio of world-renowned authors across a range of genres; working on major brands across fiction, nonfiction and children’s, developing sales strategies that effectively integrate with Group strategy
Work in day-to-day partnership with internal teams across Editorial, Pricing and Analytics, Marketing/PR and Production to ensure the highest standard for our digital products
Develop expertise in the digital landscape, identifying key trends and an awareness of competition in the market
Monitor retailers’ websites, and action corrections on all digital product, from pricing and metadata to file delivery and errors
Your first six months:
Build strong relationships with all key digital retailers
Deliver a sales strategy to hit budget expectations and deliver high visibility across key retailer platforms
Build strong relationships with the publishing and marketing teams across the company to ensure that we are maximising all social and consumer marketing opportunities to drive digital sales
Kept abreast of emerging digital trends and feed back to wider team on market trends and innovative ideas
Learn the sizable list, and identify key backlist opportunities
Skills and Experience required:
Account management, ideally in publishing
Experience of maintaining and developing working relationships with internal and external stakeholders
Knowledge of Word, Excel and PowerPoint
Experience of working in a busy environment and managing priorities effectively
An excellent communicator able to build relationships quickly and effectively
Organised and detail orientated
Effective team player
Willing to learn and take on new challenges
A passion for publishing and digital innovation
Benefits
Hybrid working model (3 days in the office)
28 days holiday plus bank holidays
Private healthcare cover and life assurance
Summer Hours
Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal
Relocation Rent Support Loan
Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work
Unlimited training on our Learning and Development portal
Virtual GP and eyecare vouchers
Gym membership discount
Onsite physiotherapy (London only)
Charitable donation matching and 2 volunteering days
We're a certified Carbon Neutral company
Free e-books and audiobooks, newspaper subscriptions and discounts on books
Subsidised canteen and retail discounts
Onsite prayer room
If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.
Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.
Removing bias from the hiring process
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review