​​ This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Comic Relief reserves the right to close the role early if a large number of applications are received.

Purpose of job:​ 

As our Data Governance Manager, you will work closely with a range of stakeholders across Comic Relief to design and embed our data governance framework and provide assurance on its effectiveness.  

This opportunity comes at an exciting time, as Comic Relief is looking to improve our Customer Relationship Management (CRM) system and ways of working with data across the organisation.  

This is a new role within Comic Relief, and you will play an important part in delivering a data governance framework that ensures we fully realise the benefits of the improved CRM. You will be instrumental in promoting best practice in data governance to set Comic Relief up for success.  

​​Key responsibilities: ​ 

Data Governance Framework  

• Design, develop and embed Da comprehensive Data Governance Framework, building on the existing policies and procedures at Comic Relief, and ensure this reflects organisational strategy and best practice. 

• Collaborate with internal stakeholders to (i) design and implement data quality standards, processes and procedures; and (ii) ensure data security. 

• Develop and implement a data management lifecycle, to ensure appropriate data retention processes are in place and that data validation and cleansing processes are implemented. 

Compliance with data protection laws and regulations 

• Working alongside colleagues in the Legal & Assurance team, ensure that the Data Governance Framework delivers compliance with data protection laws and regulations. 

• Advise internal stakeholders of the requirements for Data Privacy Impact Assessments. 

• Working with Comic Relief’s Data Protection Officer, oversee management of data incidents and data subject access and deletion requests. 

• Promote a culture of data governance within Comic Relief through employee training. 

Monitoring and assurance 

• Continually identify and assess data governance risks in line with Comic Relief’s risk management approach, and ensure that these are mitigated appropriately within the Data Governance Framework. 

• Implement a risk-based assurance programme on the Data Governance Framework, including data quality and security standards and the data management lifecycle. 

• Provide assurance to Comic Relief’s Information Governance Steering Group and other senior stakeholders on the effectiveness of the Data Governance Framework. 

​​Person specification​ 

​​Essential criteria​ 

• Previous experience in managing data governance and implementation of a data governance framework, ideally in the UK charity or not-for-profit sector. 

• Strong knowledge of UK and EU data protection and information security principles and best practice.  

• Previous experience of delivering effective risk-based monitoring of compliance frameworks and providing assurance to senior management. 

• Excellent communication skills, with a demonstrated ability to understand complex technical concepts and translate these to non-specialists simply and effectively, to create practical procedures, guidance and training. 

• Strong interpersonal skills with demonstrable stakeholder engagement experience. Ability to build relationships at all levels and provide constructive challenge to current ways of working. 

• Previous experience of balancing multiple workstreams, with the ability to maintain momentum on projects and prioritising tasks based on organisational criticality, risk and available resources.  

• Ability to take ownership of issues, take decisions and escalate where appropriate. 

​​Desirable criteria​ 

• Experience of CRM or other system implementation. 

• Previous experience in the charity or not-for-profit sector. 

• Demonstrated ability to manage projects and achieve objectives within set timescales. 

• Relevant professional qualification in data governance or data management. 

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work

Disability Confident employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV or application scores. We ask that candidates that wish to be considered for this scheme email

Recruitment@comicrelief.com to discuss further. Please do not email CV's/cover letters.