Assistant Operations Manager National Cricket Performance Centre

England and Wales Cricket Board

Employment Type Full time
Location Hybrid · Loughborough, UK Minimum 3 days in the office
Salary £40,000 - £46,000 (GBP) Depending on experience
Team Player pathway
Seniority Mid-level
  • Closing: 5:00pm, 10th Apr 2024 BST

Perks and benefits

Life Insurance
Wellness programs
Employee Assistance Programme
Additional parental leave
Enhanced maternity and paternity leave
Paid volunteer days
Cycle to work scheme

Candidate happiness

8.38 (7829)

Job Description


To be responsible for the co-ordination and programming of usage of the ECB National Cricket Performance Centre (NCPC) facilities at Loughborough University and the administration of the activities undertaken at the NCPC.

Assist the Performance Operations Manager with the day-to-day operations of the National Cricket Performance Centre, its user groups, facilities, equipment and financial management. 

The role would ideally require someone to start at the end of June or the beginning of July 2024.


The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social.  It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.


  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.

  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.

  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.

  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.



  • You have an interest in high performance sport and want to contribute behind the scenes to the performance of England Cricket teams.

  • You enjoy and have an aptitude for operational planning in sport and programming a range of activities.

  • Whilst capable of working within a dynamic team, you can take individual responsibility for scheduling and programming a busy, multi-use facility with a diverse range of users.

  • You are an effective, meticulous administrator, who can diligently complete critical tasks.


  • Scheduling the usage of the ECB Performance Centre by all key stakeholder groups – including communication with stakeholders, collation of all booking requests and responsibility for programming the facilities (indoor & outdoor).

  • Finalising usage requests and detailed facility requirements, meet/greet of user groups, and other ‘front of house’ responsibilities for ECB at Loughborough.

  • Coordinate and assist with all accommodation and catering operations/bookings for ECB groups utilising the ECB Centre for Performance purposes.

  • Liaise / communicate re ECB booking requirements with other University departments where relevant (eg. Loughborough Sport operational staff, Groundstaff re ground & net bookings, Meetings venues, LU security etc).

  • Issue health & safety procedures to staff and user groups. Liaise with user groups regarding Risk Assessments and observing of Safeguarding guidelines.

  • Liaison with Loughborough University reception staff and regarding Loughborough University bookings.

  • Liaise with LU Facility Manager regarding building and equipment maintenance, security and H&S operations.

  • Management & issue of Performance Centre building keys, access swipe cards and parking/vehicle charging operations for ECB staff.

  • Assist Operations Manager with updates to honours & achievements boards, player recognition or other imagery in the Centre.

  • Assist Performance Centre Operations Manager with annual budget setting and adherence to budget parameters within day-to-day operations. Assist with securing PO numbers and payment of all invoices.

  • Maintain records of usage of ECB Performance Centre facilities (Indoors and Outdoors) and use of any additional LU facilities and services – with particular reference to invoicing/billing information where relevant.

  • Principal responsibility for daily post/courier operations, stationery & staff kitchen ordering, coffee machine ordering and ensuring maintenance upkeep.


  • Business management and/or people, facility management experience, ideally in Sport.

  • Experience of administration in high performance sport and working with Cricket or other sports user groups.

  • A good knowledge and understanding of Cricket is an advantage. 

  • Strong organisational and administrative skills, with meticulous attention to detail when programming /scheduling activities.

  • Some financial management experience and record keeping.

  • Excellent relationship management, communication and interpersonal skills.

  • Good IT/Computer literacy skills including with MS Office, Excel and database applications.

  • High levels personal and professional integrity, and confidentiality.

  • High levels of energy and enthusiasm for sports administration. 



  • Competitive salary

  • Holiday - 25 days a year

  • Volunteering – 2 days a year

  • Pension - Non-contributory pension

  • Private medical insurance

  • Employee health cash-back plan

  • Long-term sickness insurance

  • Life assurance - four times your annual basic salary

  • Enhanced family leave and pay

  • OpenBlend - an innovative coaching and performance management tool

  • People Academy - a range of programmes and initiatives to help you develop and reach your potential

  • Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice

  • 30% Castore discount

  • Cycle 2 Work Scheme

  • Season ticket loan

  • Preferential access to tickets to England and The Hundred games

  • Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Mobility in Cricket Employee Network, Disability Employee Network and LGBTQ+ Community in Cricket Employee Network


Removing bias from the hiring process

Applications closed Wed 10th Apr 2024


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Wed 10th Apr 2024