Regular Giving & Memberships Manager

Comic Relief

Location Our offices are in London, and we are a hybrid working organisation
Salary £39,000 - £40804
  • Closing: 1:00pm, 3rd Jan 2023 GMT

Perks and benefits

Flexible working hours
Work from home option
Life Insurance
Wellness programs
Employee Assistance Programme
Enhanced maternity and paternity leave
Paid emergency leave
Sabbatical Opportunities
Professional development
Paid volunteer days
Payroll giving
Salary sacrifice
Team social events
Extracurricular clubs
Cycle to work scheme
Free fruit

Candidate happiness

8.53 (7114)

Job Description

Purpose of job:

The Regular Giving Manager will be accountable for the delivery of campaigns that generate Regular Giving income across our channels year-round. Stewardship and Membership Development will be a core part of this role.

Key responsibilities:

Planning & Delivery

  •  Plan Regular Giving campaigns and testing roadmaps across channels, with a strong focus on stewarding donors over email to give monthly or again through repeat cash gifts.

  • Shape and help oversee Individual Giving activity managed by third parties (eg. agencies), plus any  in-house delivery of Regular Giving or Membership campaigns

  • Provide ad-hoc support to teams across the organisation to shape wider projects, such as our Audience Strategy or overarching Regular Giving Strategy

  • Play a pivotal role in shaping our multi-year Membership strategy, in partnership with the Head of Digital Fundraising & Giving


Campaign Delivery

  • Where needed, set up, manage and report on Regular Giving tests year-round to help us increase regular giving rates, optimise journeys, and better understand behaviours

  • Work closely with the Email Marketing Executive to ensure Regular Giving asks and nurturing journeys are effective and dovetail seamlessly into our wider stewardship journeys

  • Brief content and creative requirements into our Creative team, liaising directly where needed to oversee the creation process and secure end-to-end sign-off

  • Provide when needed updates on performance against KPIs


Project Management

  • Maintain project plans and track budget spend

  • Collaborate with stakeholders


Person specification

Essential criteria

  •  A data-driven mindset

  • Experience with CRM and email systems such as Emarsys

  • Experience delivering regular giving email journeys ideally for a charity

  • Solid fundraising experience

  • Proven experience testing, learning and evolving based on results

  • Comfortable working effectively with creative studios and media agencies

  • Project and time management

  • Effective communication and collaboration skills

  • Microsoft Office including Excel or Google Sheets


Desirable criteria

  • Experience creating membership programmes or raffles

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Removing bias from the hiring process

Applications closed Tue 3rd Jan 2023


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Tue 3rd Jan 2023