​​Purpose of job:​ 

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Comic Relief is looking for a Learning and Development Officer to join Comic Relief’s People Team(HR) to help shape our learning and development offerings. As a newly created role, you will be crucial in driving employee development and performance by providing opportunities for continuous skill enhancement and ensuring access to the most relevant upskilling at the right time.

You will manage the learning and development programs/initiatives to support the professional and personal growth of our People. You will also run learning and development programmes/initiatives to support the professional and personal growth of our People. As part of the People Team you will help us meet our objective of building capacity, by working closely with the Head of People and Managers to ensure that learning/initiatives align with our organisation’s objectives and strategy. Additionally, you will promote equitable development across the organisation.

Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As a Learning and Development Officer, you'll play a vital role in making that vision a reality by helping us to equip and develop our People.

 Interviews will provisionally take place in our London Offices on the 13/9/2024

 ​Key responsibilities: ​ 

Collaboration with Stakeholders

• Work alongside the Head of People, collaborating with key stakeholders to implement comprehensive learning programs and initiatives.

• Collaborate with the Head of People and HR Business Partner to create a learning needs analysis based on Performance Development Plans, job descriptions and directorate/team objectives.

• Ensure that diversity and inclusion principles are embedded in our organisational learning processes and practices

• Work closely with the Project Management Office to ensure all L&D initiatives are aligned with the business planning process.

• Develop cross-functional relationships and serve as a liaison between teams

Operational Support

• Provide support for cross-organisational learning and development to ensure all staff have equitable access to development opportunities.

• Empower staff and managers with the necessary information to create meaningful Performance Development Plans

• Coordinate and lead all learning and development matters, including supporting the design and delivery of training as needs and opportunities arise.

• Develop and manage the organisation’s skills and training matrix, making sure that all mandatory and service-level training needs are met and delivered on time.

• Act as a point of contact for L&D enquiries, including monitoring the Learning & Development Inbox and responding to emails in a timely manner

• Lead on L&D strategy development and implementation, from learning needs analysis, planning, supporting with managing budgets, risks, and resources, as well as stakeholder management.

• Seek new partnerships and manage external suppliers and consultants to facilitate training programmes.

• Utilise technology for training design and delivery, increasing the accessibility and cost-effectiveness of training programmes and individual ownership for learning.

• Research and deploy new learning and development practices, with a focus on e-learning and micro-learning.

• Research and administer potential apprenticeships/internships/work shadowing/ secondments opportunities etc. 

Data Management and Reporting

• Review and ensure alignment of existing resources with organisational needs.

• Maintain accurate records of L&D activity and ensure compliance with General Data Protection Regulations.

• Implement assessment tools, surveys, and feedback mechanisms to gather participant input and measure training effectiveness.

• Analyse feedback to recommend improvements and develop new initiatives.

• Produce monthly and quarterly management information to measure progress and impacts of L&D activities.

Person specification​  

​​Essential criteria​ 

• Demonstrable experience in delivering a variety of L&D tasks in a busy (ideally hybrid) environment, ensuring deadlines are met while maintaining quality and care. 

• Familiar with L&D frameworks and adult learning theories 

• Proven experience in collaboratively working with various internal and external departments to run an efficient and effective training and development process. 

• Good attention to detail in carrying out tasks thoroughly and with accuracy, working with consistent high-quality and minimising mistakes 

• Curious, critical thinker and skilled in problem-solving with the ability to address issues/conflict with tact and diplomacy.  

• Skilled and adaptable communicator, comfortable with face-to-face, telephone and video communication with excellent written and verbal communication skills. 

• Highly organised and methodical approach to work, able to manage competing priorities and a demanding and varied workload. 

• Ability to work independently, with minimum supervision 

• Skilled in conducting comprehensive organisational skills audits and adept at delivering effective solutions to drive improvements. 

• Ability to handle sensitive and confidential information with discretion, in line with GDPR. 

​​Desirable criteria​ 

• CIPD qualified or studying towards a CIPD qualification/relevant L&D Qualification 

• Coaching qualification or training 

• Administering Apprenticeships   

• Solution-focused approach  

• Ability to use HR Systems, Intermediate Microsoft Word, Excel, PowerPoint & Outlook

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV.

We ask that candidates that wish to be considered for this scheme email Recruitment@comicrelief.com to discuss further. Please do not email CV's/cover letters.