This is an exciting opportunity to join the busy, fast-paced Farshore sales team, providing support to UK Key Accounts, Group Sales functions and the wider UK trade sales teams.

The role will require an extremely high level of organisation and detail, as well as an ability to rapidly acquire a high level of competency on company systems and confident use of Microsoft Office applications.  Most of all we’re looking for a personable, bright individual who can learn quickly and use their own initiative.

The role offers solid experience, including shadowing the account handlers for major UK retailers, as well as the potential for the right candidate to look after some accounts directly. Working across the Farshore list, it’s a real opportunity for gaining an unmatched insight into the commercial UK book market. As well as being heavily customer-facing, the role will work across some of the most exciting, bestselling authors and brands in the market, including Minecraft, Mr. Men Little Miss, Winnie-the-Pooh, Julia Donaldson, Matt Lucas, Laura Ellen Anderson, Holly Jackson and Tahereh Mafi.

Core responsibilities

·       Administrative support to the Farshore UK Sales Team

·       Distribute advance samples/ proofs to retailers

·       Create internal and external PowerPoint presentations and Excel reports  

·       Answer internal and customer queries quickly and effectively

·       Organise and assist with author signings

·       Management and distribution of POS and key sales material – working closely with Marketing, PR, field sales and the key account team to deliver this efficiently and in a timely manner

·       Ad-hoc administrative tasks – e.g formatting presentations, creating graphs and charts through Excel

·       Liaise with the Field Sales team, Divisional Sales teams, Marketing, PR, Distribution, Editorial and Commercial Finance

·       Process customer and event orders in a clear and timely manner, liaising with Glasgow distribution, credit control and customer services to ensure the effective distribution of orders so that invoices are raised and books dispatched in the business’s best interests

·       Raise any required marketing PO’s

·       Generate order forms

·       Internal champion across brands and accounts to key stakeholders

·       TCM competition tracker maintenance and weekly TCM reports

·       Management of select accounts (dependent on candidate)

Experience required

·       Administrative experience

·       Experience of Word, Excel and PowerPoint

·       Sales and customer service experience desirable

·       Previous experience in a Publishing role at Assistant level, or bookseller experience desirable but not essential

Skills required

·       Organised, efficient and pro-active

·       Ability to communicate at all levels, both written and verbally

·       Professional, reliable, able to work quickly under pressure and use own initiative

·       Effective team player

·       Confidence and aptitude to work across databases and systems

 Benefits

•  Hybrid working model (3 days in the office)

• 28 days holiday plus bank holidays

• Private healthcare cover and life assurance

• Summer Hours 

• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

• Relocation Rent Support Loan 

• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

• Unlimited training on our Learning and Development portal

• Virtual GP and eyecare vouchers

• Gym membership discount

• Onsite physiotherapy (London only)

• Charitable donation matching and 2 volunteering days

• We're a certified Carbon Neutral company

• Free e-books and audiobooks, newspaper subscriptions and discounts on books

• Subsidised canteen and retail discounts

• Onsite prayer room 

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.